ITSM Consultant (ServiceNow or Halo) - Remote - £70-75K + 15% bonus
Posted 7 days ago by Exalto Consulting
£75,000 Per year
Undetermined
Remote
Nationwide
Summary: The ITSM Consultant role focuses on providing expert-level installation, configuration, and support for ITSM tooling solutions, specifically ServiceNow or Halo. This position is primarily remote, with occasional travel to London and client sites, and offers a competitive salary along with a performance-based bonus. The ideal candidate will possess strong ITIL knowledge and experience in integrating ITSM tools with external interfaces.
Key Responsibilities:
- Installation, configuration, and support of ITSM tooling solutions (ServiceNow or Halo).
- Understanding and application of ITIL concepts across all service lifecycles.
- Integration of ITSM tools with external interfaces.
- Conducting problem analysis and utilizing structured analysis and design techniques.
- Implementing integrations using SOAP and REST-based APIs.
Key Skills:
- Expert level experience with ITSM tooling solutions (ServiceNow or Halo).
- Strong understanding of ITIL concepts and advanced certifications preferred.
- Experience with integrating ITSM tools with external systems.
- Comprehensive knowledge of problem analysis and programming techniques.
- Experience with SOAP and REST-based APIs.
Salary (Rate): £75,000/year
City: undetermined
Country: UK
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
ITSM Consultant (ServiceNow or Halo) Remote (UK-based) | Occasional travel to London & client sites
£70,000-£75000 depending on experience
Exalto consulting are currently recruiting for a permanent ITSM consultant this is servicenow or Halo, this will be remote working and paying £70,000-£75,000 + 15% bonus depending on experience.
Skills and Experience
- Expert level installation, configuration and support experience of ITSM Tooling solutions (this may include any of the leading platforms. i.e. ServiceNow or Halo
- Strong understanding of ITIL concepts including process knowledge in all service lifecycles (ITIL advanced certifications are preferred, at least ITIL v3 foundation.)
- Experience with integrating ITSM tools with external interfaces
- Comprehensive knowledge of problem analysis, structured analysis and design and programming techniques
- Strong understanding and experience in integrations including SOAP and REST bases APIs
If you have the above experience and are looking for a new permanent role please send your CV for immediate consideration as our client are looking to hire ASAP
ITSM servicenow or Halo Consultant - 100% remote - £70-75K basic + 15% bonus depending on experience