Italian speaking travel consultant

Summary: The role of an Italian Speaking Travel Consultant involves designing and customizing luxury travel itineraries for US clients traveling to Italy. The position requires strong customer service skills and a deep knowledge of Italian destinations. The consultant will work remotely while also attending occasional team meetings in Italy. The role offers a lucrative bonus structure and various perks, including generous holiday allowances.

Key Responsibilities:

• Customising luxury travel itineraries, breaks and tours across Italy for a primarily US-based clientele.
• Delivering an exceptional, end-to-end customer experience with a strong focus on personalisation, responsiveness, and attention to detail.
• Consulting with clients to understand their travel preferences, budgets, and expectations, and turning those into unforgettable Italy based travel experience.
• Using expert knowledge of Italian destinations, culture, and logistics to craft unique, immersive travel itineraries including accommodations, transfers, private guides, exclusive experiences, and dining recommendations.
• Handling all elements of the booking process, including proposal writing, pricing, confirmations, amendments, and documentation.
• Liaising with suppliers and partners across Italy to ensure services are delivered as promised and maintaining strong local relationships.
• Staying up to date with travel trends, new experiences, hotel openings, and seasonal events throughout Italy.

Key Skills:

• Must have strong knowledge of designing private, customised itineraries for clients coming to Italy. US clients ideally but not essential.
• FLUENT in writing and speaking Italian & English.
• The Italian Speaking Travel Consultant role is remote-based however the successful candidate will be required to come to team meetings in Italy once or twice per year.
• Must have residency/work permit to work in the UK OR Italy.
• Autonomous & high energy.
• Can price itineraries quickly and accurately.
• Can work on different systems and can adapt to new technologies quickly.
• Not afraid to pick up the phone and speak to clients nor is afraid to ask for the business.
• Able to propose creative activities and solutions for clients.

Salary (Rate): £33,000 yearly

City: London

Country: UK

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other