IT Project Manager - Start:ASAP - Remote - 12 months+

Summary: The role is for an experienced IT Project Manager specializing in Sinch Contact Pro, aimed at providing operational support and managing the global rollout of integrations. The position requires coordination with international stakeholders and ensuring smooth operations of the contact center. The contract is remote, starting on February 1, 2026, for a duration of 12 months. Candidates should possess a minimum of 5 years of relevant experience and strong expertise in the required technologies.

Key Responsibilities:

• Provide operational support and ensure stable operation of the Sinch Contact Center
• Manage and coordinate activities related to the global rollout of the Sinch & Boost.ai integration
• Support implementation, optimization, and continuous improvement of the contact center solution
• Coordinate with international stakeholders and business units
• Ensure smooth day-to-day operations during standard business hours

Key Skills:

• Minimum 5 years of experience as an IT Project Manager or senior IT expert
• Strong expertise in Sinch Contact Pro
• Experience with Boost.ai is highly desirable
• Proven experience in operating and scaling contact center environments

Salary (Rate): undetermined

City: undetermined

Country: Germany

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

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For our customer in Germany, we are looking for an experienced IT project Manager with project experience in Sinch Contact Pro.

Tasks:
* Provide operational support and ensure stable operation of the Sinch Contact Center
* Manage and coordinate activities related to the global rollout of the Sinch & Boost.ai integration
* Support implementation, optimization, and continuous improvement of the contact center solution
* Coordinate with international stakeholders and business units
* Ensure smooth day-to-day operations during standard business hours

Skills:
* Minimum 5 years of experience as an IT Project Manager or senior IT expert
* Strong expertise in Sinch Contact Pro
* Experience with Boost.ai is highly desirable
* Proven experience in operating and scaling contact center environments

Details:
* Start Date: February 1, 2026
* Duration: 12 months (+)
* Effort: Approx. 100-150 man-days in 2026
* Location: Remote
* Languages: English (fluent)

Telephone interview slots with our client can be arranged at short notice with a decision immediately thereafter.

Reference
CR/131585_1769620283

Date
28 Jan 2026

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