IT Project Coordinator/ IT Project Management Support

Summary: The IT Project Management Support role involves providing comprehensive project management and IT application support, ensuring successful execution of complex software solutions. The position requires managing project dependencies, optimizing data storage, and supporting Azure modernization initiatives. Additionally, the role includes troubleshooting and coordinating activities with various stakeholders to align with enterprise standards. This is a remote position with a duration of over 12 months.

Key Responsibilities:

• Provide project management support
• Be accountable for creating and communicating project artifacts
• Regularly communicate scope/schedule status to stakeholders and negotiate changes to either
• Manage project dependencies and sequencing of activities
• Define project initiative and outcomes to ensure completion
• Provide IT application support
• Install/configure websites, applications, and databases
• Provide 2nd level support - Troubleshoot website, application, and database issues; consult with other resources and perform research to determine source of issues; resolve issues
• Manage remote access to systems
• Be responsible for the overall planning, execution, and success of complex software solutions to meet customer needs
• Provide technical direction on software applications in order to manage day-to-day operations
• Manage vendor purchase requests, subscriptions, contracts, and payment
• Manage vendor professional services
• Implement and manage chatbots
• Provide data storage optimization, database analysis, and Azure modernization support
• Conduct comprehensive assessments of current data storage environments across participating divisions, including evaluation of storage capacity, performance, access patterns, bottlenecks, retention practices, and data sensitivity classifications
• Perform database analysis of legacy systems, application databases, and other structured data environments to identify dependencies, inefficiencies, scalability concerns, and modernization opportunities
• Lead structured requirements gathering sessions with business and technical stakeholders to capture current-state challenges, data usage needs, reporting requirements, and long-term operational objectives
• Translate requirements and assessment findings into detailed technical documentation and recommendations, including modernization paths such as consolidation, rearchitecting, or migration to Azure-based solutions
• Provide expert guidance on Azure data services (Azure SQL, storage accounts, Data Lake, and related capabilities) and propose future-state architectures that align with enterprise standards, governance requirements, and security policies
• Support the planning and design of cloud migration strategies, proof-of-concept initiatives, and phased implementation roadmaps
• Deliver current state assessment reports, detailed requirements documentation, proposed future state designs, and a migration or consolidation strategy with clearly defined risks, timelines, and resource considerations
• Provide consultation to support decision-making and ensure alignment with enterprise standards
• Perform testing on websites, applications, and databases
• Coordinate activities with Admin divisions, MNIT, and other consultant IT resources
• Review software packages and hardware and advise selection committee of security implications and risk mitigation requirements
• Provide knowledge transfer to State staff
• Perform other related duties as assigned

Key Skills:

• Experience in IT project management roles
• Experience in IT application support roles
• Experience supporting applications in Microsoft Azure and/or administering environments in Microsoft Azure
• Experience in data storage optimization
• Experience in database analysis
• Experience in Azure modernization support
• Azure administrator certification
• Experience supporting and troubleshooting Microsoft SQL databases
• Experience with ShareFile
• Experience with Tableau
• Experience with Drupal
• Experience with Acqui
• Experience with OnContact

Salary (Rate): £60 - £70 hourly

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT