IT Program Manager/ Project Manager

Job Title: IT Program Manager/ Project Manager

Location: Remote

Duration: 6+ Months

Job Description

• 7+ years of experience managing large, complex IT projects, preferably in a large-scale enterprise environment.
• Experience managing projects through the procurement/RFP process and COTS solution implementations.
• Experience managing software development initiatives using Agile, Waterfall, and hybrid methodologies.
• Experience managing multiple concurrent projects within a larger program or portfolio.
• Experience managing projects in a matrixed, cross-functional environment.
• Experience managing internal and external project teams and stakeholders.
• Experience with vendor management and accountability.
• Experience identifying, assessing, and mitigating project risks and issues, including maintaining RAID logs.
• Demonstrated experience delivering complex IT projects on schedule and within budget.
• Experience managing projects involving cloud computing, software development, IT infrastructure, and/or cybersecurity.
• Experience managing projects in a corrections or public safety environment.
• Strong understanding of IT systems, SDLC, enterprise technology environments, and IT infrastructure.
• Experience with cloud environments and service models, including SaaS, PaaS, and IaaS, such as Azure and AWS.
• Experience with technology lifecycle management.
• Proficiency with project management and collaboration tools such as MS Project, Azure DevOps, Jira, and Confluence.
• Bachelor s degree in information technology, Computer Science, Business Administration, or a related field.
• PMP or equivalent project management certification.

Tasks

• Project Management:
• Lead end-to-end project management for the suite of DOC IT projects, ensuring alignment with business goals and objectives.
• Define project scope, goals, deliverables, and timelines in collaboration with key vendor(s) and stakeholders.
• Develop, maintain, and manage detailed project plans and schedules using approved project management tools.
• Identify, assess, track, and mitigate project risks, issues, assumptions, and dependencies throughout the project lifecycle and maintain accurate RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Ensure effective resource allocation and manage team workloads to meet project objectives.

Stakeholder Management:

• Collaborate with internal stakeholders, including IT leadership, business units, technical teams, and external vendors, to ensure project requirements and objectives are understood and achieved.
• Manage stakeholder expectations and provide timely project communications, including status updates, reports, presentations, and briefings, to stakeholders at all levels of the organization.
• Facilitate resolution of stakeholder conflicts, project issues, and competing priorities, and provide recommendations to support effective project decision-making and alignment with business objectives.

Team Leadership:

• Lead cross-functional teams consisting of other internal and vendor project managers and business analysts, software developers, business owners and SMEs, ensuring collaboration and productivity.

Vendor & Contract Management:

• Manage vendor relationships and coordinate vendor activity associated with project deliverables.
• Coordinate with State personnel regarding contract changes, deliverables, issues, and other contractual matters.
• Ensure that vendor deliverables are completed according to contract terms and aligned with project timelines.

Project Reporting & Documentation:

• Ensure comprehensive project documentation, including project charters, status reports, and project plans.
• Provide regular updates on project progress, risks, and any required changes to senior Program Managers and leadership.
• Utilize MS Office tools (Excel, PowerPoint) for preparing reports and presentations for leadership review.