I'm looking to speak with experienced IT Operations/Live Service professionals for a long-term government data programme.
This is a hands-on role, not a big enterprise Head of Operations position. You'll be owning the live service across a small support function and working closely with Data, DevOps, Platform and Software teams.
The role also needs someone resilient and pragmatic who can manage challenging stakeholders and stay close to the detail.
Key experience:
- Live service/IT operations ownership
- Incident, problem, change and release management
- Major incident coordination
- Service Desk leadership
- SLA/KPI reporting and service performance
- Continual service improvement
- Strong stakeholder management
- Comfortable operating in a technical, public sector environment
Contract details:
- c. £400/day
- Outside IR35
- Fully remote, UK based
- Initial contract through to Feb 2027
- Good chance of extension
- Current SC assumed for now
Rate:
£401/day
Location:
London
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Mid-Level