IT Network/Telecom Product Specialist - Remote

RESPONSIBILITIES:
Kforce has a client that is seeking an IT Network/Telecom Product Specialist (Network Engineer) for a 100 remote (PST) contract role - 6 to 12 months.

Summary:
This role involves device validation, alarm configuration, testing, troubleshooting - to ensure seamless integration of SNMP traps and alarms into the Spectrum system - and collaboration across teams (Transport and Spectrum teams) to ensure accurate reporting and minimal service impact. This may mean that this person will be doing the research on the current state hardware and work with the vendors to get specific criteria on how to alarm, set traps, etc. on a variety of hardware for Spectrum.

Device Research & Validation:
* Identify and validate network equipment using internal tools
* Confirm if devices support SNMP traps and locate MIBs (Management Information Bases)
* Conduct web searches and consult documentation to gather necessary equipment specifications

Alarm & SNMP Trap Configuration:
* Review and rationalize alarms (type, severity, response)
* Change SNMP trap settings in lab environments and ensure correct name, location, and trap destination settings
* Validate alarm reporting to Spectrum and ensure it is non-service-affecting

Testing & Troubleshooting:
* Perform basic IP networking tests (ping, telnet, traceroute)
* Use test sets to confirm trap configurations and alarm propagation
* Troubleshoot DNS issues using Infoblox or related DNS systems
* Update node names and locations on production equipment as needed

Cross-Team Collaboration:
* Coordinate with the Transport and Spectrum Teams to ensure successful alarm integration
* Provide required MIBs to the Spectrum Team and assist in validation
* Escalate issues and create work orders (WO) or incident tickets (INC) as required

REQUIREMENTS:
* 10+ years of overall experience related to IT Network and Telecom Monitoring in large enterprises: Supporting physical network and telecom hardware; Hands-on administration of network devices and configuration of network hardware and telecom hardware
* 5+ years of experience in directly supporting Network Fault Management tools in large enterprises
* 5+ years of experience in directly supporting Network Performance Management tools in large enterprises
* Experience with an enterprise network monitoring system - ideally Spectrum (others are Telenium, SolarWinds)
* Experience with SNMP traps and alarms and configuration/reporting
* Experience with Broadcom suite of tools is ideal: Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA for network system monitoring including routers, switches, firewalls, load balancers, wireless and other Broadcom solutions: Infrastructure Manager (UIM) and AIOps (Operational Intelligence Dashboard) solutions
* Familiarity with Remedy - creating, working incident, change and work order tickets
* Familiarity with supporting monitoring tools for network solutions including routers, switches, firewalls, load balancers, wireless
* Experience working with large telecom companies like AT&T, Verizon or others with a vast network infrastructure like Netflix

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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