IT Network Administrator (W2)

DUTIES AND RESPONSIBILITES

• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).

Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill

• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.

Job Title: IT Network Administrator

Location: REMOTE

Duration: 6+ Months

Key Responsibilities

• Configure and deploy Aruba HPE routers for enterprise network migrations.
• Support Layer 3 migration activities across multiple locations.
• Coordinate installation activities during staging, implementation, and post-installation phases.
• Partner with Network Operations, Network Engineering, Project Management, Cybersecurity teams, and third-party vendors to ensure successful deployments.
• Troubleshoot network issues, perform root-cause analysis, and implement timely resolutions.
• Maintain network diagrams, topology documentation, configuration records, and standard operating procedures.
• Provide weekly migration status updates, deployment tracking, and project reporting.
• Support planned network cutovers during business and non-business hours as required.

Required Skills

• Aruba HPE router configuration and deployment experience.
• Aruba ecosystem experience, including:
• AOS-CX CLI
• Aruba Central
• Zero-Touch Provisioning
• Aruba EdgeConnect SD-WAN
• ClearPass
• Layer 3 routing protocols:
• OSPF
• BGP
• Static Routing
• Route Redistribution
• Route Summarization
• Layer 2 switching:
• VLANs
• 802.1Q Trunking
• Spanning Tree Protocol
• LACP
• Inter-VLAN Routing
• IP addressing and subnetting, including DHCP relay and DNS considerations.
• Experience coordinating field technicians and third-party implementation partners.
• Strong documentation, reporting, and communication skills.
• Ability to manage multiple concurrent projects and meet established deployment timelines.
• Flexibility to support evening and weekend cutovers across multiple time zones.

Preferred Certifications

• Aruba Certified Switching Professional (ACSP) or Aruba Certified Professional
• Cisco CCNA
• CompTIA Network+
• ITIL Foundation