IT M&A Integration Systems Engineer

Position Summary

Hands-on IT professional providing endpoint and application support during M&A integrations, including unfamiliar software used by acquired businesses.

Independently supports operations and assigned project activities with minimal onboarding and supervision.

May assist with computer migrations and other integration tasks.

Required Experience & Technical Skills

• Endpoint and application support during M&A integrations; strong endpoint management fundamentals applicable across technologies.
• Experience with two or more endpoint management, RMM, or remote support platforms; Microsoft Intune.
• Windows 10/11, Active Directory, Microsoft 365, MFA support, and remote troubleshooting.
• Application packaging, testing, deployment, installation, and removal; endpoint deployment, patching, and software distribution.
• PowerShell scripting and automation; troubleshooting Windows services, processes, local policies, registry, event logs, and file systems.
• DNS and DHCP fundamentals, network connectivity troubleshooting, and printer and print driver management.
• Self-directed task management, effective troubleshooting, clear documentation and status updates, and the ability to contribute quickly with minimal onboarding.

Primary Responsibilities

• Manage and troubleshoot Windows workstations, servers, and applications; resolve software installation, removal, and deployment failures.
• Test and validate software packages, scripts, policies, and updates before production; verify deployment success and post-implementation functionality.
• Resolve complex issues independently using root cause analysis and log collection and interpretation; escalate when appropriate.
• Support software deployments, domain cutovers, computer migrations, and integration projects; coordinate assigned tasks, track progress, and report status.
• Maintain clear technical and operational documentation, runbooks, procedures, and lessons learned; improve and maintain existing processes.
• Collaborate with Service Desk, Security, Infrastructure, and Application teams to support operational and project-based initiatives.

Preferred Qualifications

• Experience with at least two: Microsoft Intune, Microsoft Configuration Manager (SCCM/MECM), BeyondTrust, NinjaOne, Ivanti Endpoint Manager, or other enterprise endpoint management/RMM platforms.
• Windows 365/Cloud PC, Citrix, and Google ChromeOS/Chromebox support.
• Network troubleshooting and enterprise printer deployment and support.

Why Join INSPYR Global Solutions (IGS)

Become part of a diverse and multicultural workplace where you'll collaborate with talented professionals from around the world, build meaningful connections, and grow your career in a supportive environment.

At IGS, we're committed to helping you succeed by offering:

• Flexible remote and hybrid work opportunities
• Continuous learning and professional development programs
• A culture that prioritizes employee wellbeing