IT Consultant I

Job Description

IT Consultant I – Disaster Recovery / Business Continuity opportunity supporting an established Disaster Recovery Program. This remote position will focus on disaster recovery planning, recovery documentation, testing coordination, compliance tracking, reporting, and ServiceNow BCM administration.

Responsibilities

• Develop, update, and maintain Disaster Recovery Plans, Runbooks, and Test Plans.
• Maintain ServiceNow BCM records, recovery information, and inventories.
• Coordinate DR-related meetings, testing schedules, and evidence-collection activities.
• Support Disaster Recovery testing and documentation activities.
• Track remediation actions, identified risks, and compliance metrics.
• Assist with audit evidence collection, preparation, and reporting.
• Perform CMDB validation and data-quality analysis.
• Work with application, infrastructure, cloud, and other technical teams to maintain accurate recovery information.
• Ensure DR documentation and recovery inventories remain accurate and current.
• Provide operational and administrative support for the overall Disaster Recovery Program.

Required Skills & Experience

• 2–5 years of experience in Information Technology, Disaster Recovery, Business Continuity, IT Governance, or a related area.
• Firm understanding of Disaster Recovery principles and practices.
• Experience developing and maintaining Disaster Recovery Plans, Runbooks, Recovery Plans, and Test Plans.
• Experience supporting or coordinating Disaster Recovery testing and recovery exercises.
• Strong documentation, organizational, tracking, and coordination skills.
• Experience maintaining recovery-related information, inventories, or records.
• Experience tracking risks, remediation activities, compliance requirements, and program metrics.
• Experience supporting audit evidence preparation and reporting.
• Familiarity with infrastructure, cloud, and application environments.
• Ability to work effectively with technical teams and business stakeholders.

Desired Skills & Experience

• Experience with ServiceNow, preferably ServiceNow BCM / Business Continuity Management.
• Experience with ServiceNow CMDB or similar configuration management databases.
• Experience performing CMDB validation and data-quality analysis.
• Experience with SharePoint, Excel, and Microsoft 365.
• Understanding of application and infrastructure recovery requirements.
• Experience supporting compliance, governance, risk, or audit-related activities.
• Strong analytical skills with attention to detail and data accuracy.

Benefits

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan