IT Business Analyst - Manufacturing Execution Systems

Company Overview:
Req ID: 380623
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Job Description:

Job Title
Senior IT Business Analyst – Manufacturing Execution System (MES)

Project Overview
Implement the OSCAR Manufacturing Execution System (MES) to enable Electronic Batch Records (EBR) along with Equipment Integration and OCPLM Integration for the CSD Frederick Manufacturing site.
The implementation will:
Enable Electronic Batch Records (EBR) to reduce batch documentation errors.
Automate batch record capture with complete audit trails.
Improve manufacturing efficiency by reducing production lead times.
Support digital transformation initiatives across Manufacturing Operations.
Ensure compliance within a regulated GxP manufacturing environment.

Position Summary
As a Senior IT Business Analyst, you will partner with Manufacturing Operations and IT teams to deliver business-critical technology solutions supporting digital manufacturing initiatives. You will play a key role in implementing the OSCAR Manufacturing Execution System (MES), enabling Electronic Batch Records (EBR), and integrating manufacturing equipment and OCPLM systems.
You will collaborate with business stakeholders, solution architects, developers, quality teams, validation teams, and project managers to define business processes, gather and analyze requirements, facilitate workshops, and ensure successful solution delivery in an Agile environment.

Key Responsibilities

Business Analysis
Partner with Manufacturing Operations to identify business needs, process improvements, and productivity opportunities.
Gather, analyze, validate, and document complex business and functional requirements.
Translate business requirements into detailed functional specifications and technical requirements.
Analyze current manufacturing processes and recommend optimized future-state solutions.

MES Implementation
Support the implementation and enhancement of OSCAR Manufacturing Execution System (MES).
Participate in Electronic Batch Record (EBR) implementation activities.
Support Equipment Integration and OCPLM integration initiatives.
Develop expertise in MES workflows and manufacturing execution processes.

Agile Delivery
Participate in Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Grooming, Sprint Reviews, and Retrospectives.

Create and manage:
User Stories
Acceptance Criteria
Business Requirements Documents (BRDs)
Functional Specifications
Process Flow Diagrams
Epics and Features
Collaborate closely with Product Owners, Developers, QA, Validation, and Business Stakeholders.

Stakeholder Management
Lead business workshops and requirements elicitation sessions.
Facilitate communication between Manufacturing Operations and IT teams.
Manage stakeholder expectations and resolve business process challenges.
Present project updates, risks, and recommendations to leadership.

Testing & Training
Lead User Acceptance Testing (UAT) activities.
Develop test scenarios, test scripts, and traceability matrices.
Coordinate defect resolution with development teams.
Support end-user training, adoption, and change management initiatives.

Documentation
Maintain project documentation using JIRA and Confluence.
Develop process maps, workflow diagrams, and functional documentation.
Ensure compliance with SDLC, validation, and documentation standards.

Required Qualifications
Bachelor''s Degree in:
Business Administration
Computer Science
Information Technology
Engineering
Life Sciences
or a related discipline
5+ years of experience in Business Analysis, Requirements Management, Process Improvement, and IT Solution Delivery.

Required Skills & Experience
Candidates should possess 5+ years of hands-on experience in the following areas:
Business Analysis
Business Requirements Gathering and Analysis
Functional and Technical Requirements Documentation
Business Process Analysis and Improvement
Gap Analysis
Process Mapping (Current-State/Future-State)
Requirements Traceability
User Story Creation
Acceptance Criteria Definition
Business Case Development
Agile & Project Delivery
Agile (Scrum/Kanban) methodologies
Software Development Life Cycle (SDLC)
Sprint Planning and Backlog Refinement
Release Planning
Requirements Prioritization
Cross-functional Agile team collaboration
Data Analysis & Reporting
Advanced Microsoft Excel
SQL
Power BI
Data Analysis and Visualization
KPI and Operational Reporting
Project & Documentation Tools
JIRA
Confluence
Microsoft Office Suite
Visio or similar process mapping tools
Project documentation and collaboration platforms
Testing & Validation
User Acceptance Testing (UAT)
Test Planning
Test Script Development
Defect Tracking and Resolution
Validation support within regulated environments
Stakeholder Management
Workshop Facilitation
Executive and Business Communication
Cross-functional Team Collaboration
Requirements Prioritization
Conflict Resolution
Change Management

Preferred Qualifications
5+ years of experience supporting or implementing Manufacturing Execution Systems (MES).
1 to 3 years of experience with Electronic Batch Records (EBR).
3+ years of experience with Equipment Integration and manufacturing automation.
3+ years of experience working in Life Sciences, Pharmaceuticals, Biotechnology, or Medical Device industries.
Experience in GxP-regulated environments (FDA, GMP, 21 CFR Part 11).
Familiarity with software configuration and implementation projects.
Experience supporting manufacturing digital transformation initiatives.
Technical Competencies
Manufacturing Execution Systems (MES)
Electronic Batch Records (EBR)
Manufacturing Operations
Equipment Integration
OCPLM Integration
Process Automation
Digital Manufacturing
Business Process Improvement
Root Cause Analysis
Process Mapping
Workflow Documentation
Data Analytics
Regulatory Compliance (GxP, GMP)
Key Deliverables
Business Requirements Documents (BRDs)
Functional Requirements Specifications (FRS)
User Stories, Features, and Epics
Acceptance Criteria
Process Flow Diagrams
Current-State and Future-State Process Maps
Requirements Traceability Matrix (RTM)
UAT Plans, Test Scripts, and Results
Training Documentation
Workshop Artifacts
JIRA and Confluence Documentation
Stakeholder Communication Materials


About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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