IT Applications Administrator II/Remote
Posted Today by Apetan Consulting
Negotiable
Undetermined
Remote
Remote
Summary: The IT Applications Administrator II is tasked with the administration, maintenance, support, and optimization of enterprise applications. This role collaborates with business users, IT teams, vendors, and stakeholders to ensure applications meet performance, security, and business requirements. The position is remote and requires a strong technical background in application management. The ideal candidate will possess both analytical skills and excellent communication abilities.
Key Responsibilities:
- Administer, configure, and maintain business-critical applications.
- Monitor application performance, availability, and system health.
- Troubleshoot and resolve application issues, incidents, and user requests.
- Coordinate application upgrades, patches, and enhancements.
- Manage user accounts, permissions, and security settings.
- Collaborate with vendors and internal teams to resolve technical issues.
- Develop and maintain application documentation, procedures, and knowledge articles.
- Support testing activities for new releases, updates, and integrations.
- Assist with data management, reporting, and system audits.
- Ensure compliance with organizational policies, security standards, and regulatory requirements.
- Participate in disaster recovery and business continuity planning for supported applications.
- Provide end-user training and technical guidance when needed.
Key Skills:
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent work experience.
- Experience supporting enterprise applications such as ERP, CRM, HRIS, ITSM, or other business systems.
- Knowledge of Windows and/or Linux environments.
- Understanding of databases, SQL queries, and application integrations.
- Experience with troubleshooting, incident management, and change management processes.
- Strong analytical and problem-solving skills.
- Excellent communication and customer service skills.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
IT Applications Administrator II
Location- Remote
Position Summary
The IT Applications Administrator II is responsible for the administration, maintenance, support, and optimization of enterprise applications. This role works closely with business users, IT teams, vendors, and stakeholders to ensure application availability, performance, security, and alignment with business requirements.
Key Responsibilities
- Administer, configure, and maintain business-critical applications.
- Monitor application performance, availability, and system health.
- Troubleshoot and resolve application issues, incidents, and user requests.
- Coordinate application upgrades, patches, and enhancements.
- Manage user accounts, permissions, and security settings.
- Collaborate with vendors and internal teams to resolve technical issues.
- Develop and maintain application documentation, procedures, and knowledge articles.
- Support testing activities for new releases, updates, and integrations.
- Assist with data management, reporting, and system audits.
- Ensure compliance with organizational policies, security standards, and regulatory requirements.
- Participate in disaster recovery and business continuity planning for supported applications.
- Provide end-user training and technical guidance when needed.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent work experience.
- Experience supporting enterprise applications such as ERP, CRM, HRIS, ITSM, or other business systems.
- Knowledge of Windows and/or Linux environments.
- Understanding of databases, SQL queries, and application integrations.
- Experience with troubleshooting, incident management, and change management processes.
- Strong analytical and problem-solving skills.
- Excellent communication and customer service skills.
Preferred Qualifications
- Experience with cloud-based applications and SaaS platforms.
- Knowledge of scripting or automation tools (PowerShell, Python, Bash, etc.).
- Familiarity with identity and access management concepts.
- Experience with API integrations and middleware platforms.
- Relevant certifications such as ITIL, Microsoft, AWS, or vendor-specific application certifications.