International Experience Quality Program Manager (Contract)

Summary: The International Experience Quality Program Manager at Notion will be responsible for establishing a comprehensive quality program for international experiences, focusing on language tiering and content quality across multiple languages. This role involves leveraging data and technology to enhance translation processes and ensure high-quality outputs for a diverse customer base. The position is pivotal in defining the standards and strategies for international content quality, making it a foundational role in the company's global strategy. The candidate will work collaboratively across teams to drive results and improve user experiences worldwide.

Key Responsibilities:

• Establish and define the International Experience Quality Program, including language tiering and LQA approach.
• Drive evaluations of MT and AI translation models to utilize cutting-edge technology.
• Define and manage the testing strategy for content quality across 14+ languages.
• Monitor quality over time and take action based on data-driven decisions.
• Collaborate with LSPs to manage Translation Memories, style guides, and glossaries.

Key Skills:

• Experience in language tiering across multiple languages and content types.
• Proficiency in LQA methodologies.
• Experience in MT/AI evaluation for various content types and language pairs.
• Ability to leverage data for decision-making and quality monitoring.
• Experience working with LSPs and managing translation resources.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other