Interim Director of Financial Crime Operations
Posted Today by Morson Talent
Negotiable
Undetermined
Remote
England, United Kingdom
Summary: The Interim Director of Financial Crime Operations is a senior leadership role focused on overseeing first line Financial Crime Operations, specifically in AML and Fraud, within a large regulated financial services organization. This position requires strong execution and control in a fast-paced environment, managing senior managers and operational teams while ensuring compliance and operational performance. The role is fully remote and offers significant authority and visibility during a period of growth and change. The ideal candidate will have proven leadership experience in Financial Crime Operations within a UK regulated environment.
Key Responsibilities:
- Lead the UK Bank Financial Crime Operations function, ensuring strong execution across onboarding, monitoring, investigations, and high-risk decision making.
- Own first line Financial Crime Operations across AML and Fraud.
- Manage senior managers responsible for Financial Crime and Fraud teams.
- Make senior decisions on high-risk customers, complex cases, and operational issues.
- Oversee conflict resolution, complaints, and Financial Ombudsman Service related matters.
- Manage incident and issue oversight, root cause analysis, and remediation.
- Support large-scale operational change and customer transitions.
- Ensure consistent and effective execution of procedures and controls.
- Act as the key operational interface with second line and compliance teams.
- Drive operational performance, quality, and regulatory alignment.
- Provide leadership through change in a high-volume environment.
Key Skills:
- Proven leadership experience in Financial Crime Operations within a UK regulated bank, fintech, or payments business.
- Strong background across AML and Fraud operations.
- Experience managing senior managers and large operational teams.
- Hands-on experience with conflict management, complaints, and FOS processes.
- Experience working through complex operational change or transformation.
- Comfortable operating within group or parent company structures.
- Experience in ringfenced or regulated banking environments is highly desirable.
- Ability to work closely with second line while owning first line delivery.
- Strong judgement and decision making under pressure.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: Senior
Industry: Other
Interim Director of Financial Crime Operations (FinTech) Remote – Day Rate Contract
I am supporting a large, regulated financial services organisation as it strengthens its UK Financial Crime operating model during a period of significant growth and change. This is a senior leadership role with accountability for first line Financial Crime Operations across AML and Fraud.
The role
You will lead the UK Bank Financial Crime Operations function, ensuring strong execution across onboarding, monitoring, investigations and high risk decision making in a fast paced, highly regulated environment. This role is focused on execution and control rather than building policy frameworks from scratch
- Ownership of first line Financial Crime Operations across AML and Fraud
- Leadership of senior managers responsible for Financial Crime and Fraud teams
- Senior decision making on high risk customers, complex cases and operational issues
- Managing conflict resolution, complaints and Financial Ombudsman Service related matters
- Oversight of incident and issue management, root cause analysis and remediation
- Supporting large scale operational change and customer transitions
- Ensuring procedures and controls are executed consistently and effectively
- Acting as the key operational interface with second line and compliance teams
- Driving operational performance, quality and regulatory alignment
- Providing leadership through change in a high volume environment
What they are looking for
We are seeking a senior Financial Crime Operations leader with strong first line experience. You will likely bring:
- Proven leadership experience in Financial Crime Operations within a UK regulated bank, fintech or payments business
- Strong background across AML and Fraud operations
- Experience managing senior managers and large operational teams
- Hands on experience with conflict management, complaints and FOS processes
- Experience working through complex operational change or transformation
- Comfortable operating within group or parent company structures
- Experience of ringfenced or regulated banking environments is highly desirable
- Ability to work closely with second line while owning first line delivery
- Strong judgement and decision making under pressure
Why this role
Fully remote UK based role
Senior leadership position with real operational authority
Broad remit across AML and Fraud
Opportunity to lead at scale in a complex regulated environment
High visibility role during a period of growth and change