We are seeking an experienced Interaction Designer/UX Designer to join a high-profile digital government programme supporting one of the UK's largest and most widely used public digital platforms.
Contract Length: Until March 2027
Mostly remote with visit to site for meetings Locations Bristol or London or Manchester.
Due to the urgency preference will be given to candidates holding current Security Clearance: Active or lapsed SC. BPSS will otherwise be considered.
You'll be working within a multidisciplinary team focused on designing and improving services used by thousands of civil servants. The team is currently delivering new tooling to support large-scale content auditing, archiving and life cycle management, helping ensure critical public information remains accurate, accessible and easy to manage.
This is an opportunity to work on services at significant scale, solving complex problems that impact millions of users while contributing to the future of digital government.
As an Interaction Designer you will play a key role in understanding user needs, shaping service journeys and delivering intuitive, accessible experiences.
You'll Support user research activities and help turn insights into actionable design decisionsFacilitate stakeholder workshops and collaborative design sessions
Map complex user journeys and identify opportunities for improvement
Design clear, accessible and user-centred digital interfacesCreate and iterate prototypes using Figma
Use qualitative research and quantitative data to inform design decisions
Contribute to product direction and roadmap discussions
Share design thinking and outputs with the wider design community
Work collaboratively within an agile, multidisciplinary environment where priorities can shift rapidly based on user needs
Essential Experience
- 3+ years experience working as an Interaction Designer
- Strong user-centred design (UCD) background
- Experience designing digital services within large, complex organisations strong pref for Public Sector.
- Ability to create clear, usable and accessible interfaces across multiple devices and browsers
- Experience making design decisions using both qualitative user research and quantitative data
- Strong journey mapping, workflow design and interaction design skills
- Experience facilitating workshops, co-design sessions and stakeholder engagement activities
- User-centred design methodologies
- Agile delivery environments
- Accessibility and inclusive design principles
- Journey mapping and service flow design
- Prototyping and iterative design approaches
- Knowledge of accessibility standards such as WCAG
- Experience designing internal operational tools or workflow-heavy services