Instructional Designer

Responsibilities

• Instructional Designer will prioritize assignments and tasks in Project Management software (JWM), maintain transparent documentation on progress and actions taken/next steps to move assignments forward timely
• Create interactive content for highly technical advanced claims training, or standalone digital content using a variety of tools like Articulate 360 (Storyline/Rise - simulations, and other multimedia tools to develop training
• The Instructional Designer is responsible for designing, developing, maintaining, and revising learning solutions that support Claims employees across Auto, Property, Injury, and Care Center operations
• Creates engaging, interactive, and performance-focused learning experiences while ensuring curriculum accuracy, compliance, and alignment with business processes
• Manages assigned curriculum revisions from intake through publishing, prioritizing work according to Service Level Objectives (SLOs), business needs, and organizational priorities

Requirements

• Instructional Design strategies - 1 year
• Collaborating with SMEs - 1 year
• Project Management - 1 year
• Familiarity with Articulate 360, Adobe products (premiere, audition, photoshop), PowerPoint, project management software
• Proactive, detail oriented, organized, good collaborator and communicator, and a team player; Most importantly, we need someone who isn't afraid to ask questions when they're unsure but can also work independently and problem-solve
• High organization and attention to detail along with strong project management background; Instructional Designer will be primarily working through revisions of current content
• Stable internet and available to work 8 hours per day, 40 hours per week; Supplier will provide equipment until trial period is over