Core Responsibilities
- Solely deliver or lead infrastructure projects by managing junior Project Engineers.
- Deploy and administer firewalls, switches, wireless solutions, and enterprise storage (SAN/NAS).
- Manage Windows Servers, Hyper-V, Microsoft 365, and cloud environments (AWS/Azure).
- Deliver superior service through clear verbal and written communication.
Required Skills:
- 5+ years in IT infrastructure support, with 3+ years leading projects.
- Bachelor's degree, trade school, or equivalent work experience.
- Strong working knowledge of TCP/IP, firewalls (Meraki/SonicWALL), Windows Server/Hyper-V, and O365.
Desired Skills:
- Scripting and automation (Python, PowerShell, Intune, Power Automate, RPA).
- MSP tools (NinjaRMM, Autotask, ITGlue) and cybersecurity solutions (SentinelOne, ThreatLocker, Duo).