Information Technology - Fiber Test Engineer 2

Information Technology - Fiber Test Engineer 2 Remote

Primary Location: Austin, Texas

V-Soft Consulting is currently hiring for an Information Technology - Fiber Test Engineer 2 Remote for our premier client in Austin, Texas.

Education and Experience »

• Bachelor’s degree in engineering, Telecommunications, Business Management, or related field.
• High School Diploma or equivalent with 3+ years of experience supporting fiber optic networks or large-scale deployments.
• 10+ years of experience in mission-critical fiber operations within large-scale environments.
• 10+ years of experience in aerial and underground fiber delivery.
• 5+ years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance.
• 10+ years of experience working with dark and lit fiber providers.
• Experience in fiber optic splicing, testing, and documentation in field service environments.

Knowledge, Skills and Abilities »

• Expertise in fiber splicing, troubleshooting, and documentation.
• Knowledge of fiber supply chain, asset management, and logistics.
• IT service operations experience with ITIL, MOF, SLA/OLA frameworks.
• Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.).
• Background in fiber network design, construction, and best practices.

WHAT YOU’LL DO:

Job Responsibilities:

• Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter.
• Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance.
• Understanding of data center infrastructure, including servers, networking, and rack enclosures.

Fiber Management & Maintenance

• Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure.
• Perform regular fiber inspections, cleaning, and testing to ensure operational integrity.
• Educate and coach Microsoft full-time employees on fiber maintenance and best practices.
• Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management.
• Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity.
• Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions.
• Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations.
• Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations.

Fiber Deployment & Testing

• Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure.
• Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations.
• Ensure all fiber test equipment is calibrated and certified within the past 12 months.
• Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams.
• Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded).
• Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers.

Data Center Hygiene & Compliance

• Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization.
• Perform remediation tasks such as cable management, labeling updates, and quality assurance measures.
• Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage.
• Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations.

Change Management & Troubleshooting

• Support fiber-related change management activities, including testing and validation of network modifications.
• Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities.
• Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams.
• Implement disaster recovery procedures for fiber-related incidents in enterprise environments.

Interested?

Qualified candidates should send their resumes to

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit or call.

#LI-NK1