Infor LN Application Administrator
Posted Today by Global Applications Solutions
Negotiable
Undetermined
Remote
Remote
Summary: The role of Application Administrator involves ensuring the reliability of systems through high-level security configurations, user onboarding, and technical support. The position requires optimizing systems via scripting and automation, as well as troubleshooting complex issues. The ideal candidate will manage system health and vendor interactions while providing analytical solutions to technical challenges.
Key Responsibilities:
- System Management: Perform installations, patching, and regular monitoring to ensure 24/7 application health.
- Identity & Access: Manage user onboarding/offboarding and implement robust security configurations.
- Automation: Utilize scripting languages to automate repetitive tasks and improve efficiency within a Linux OS environment.
- Technical Support: Act as the primary point of contact for troubleshooting, resolving support tickets, and conducting root cause analysis for complex issues.
- Vendor Liaison: Manage and escalate Oracle Service Requests (SRs) and interact with customer SME’s to resolve process bottlenecks.
Key Skills:
- Location/Legal: Must be based in the USA. Due to project requirements, we are only seeking holders (without dual citizenship).
- Analytical Prowess: Proven ability in issue resolution, root cause identification, and designing solutions for complex technical hurdles.
- Technical Foundation: Solid understanding of software engineering practices and various business processes.
- Vendor Management: Experience navigating and managing Oracle SRs.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
The Role
As an Application Administrator, you will be the backbone of our system''s reliability. You’ll handle everything from high-level security configurations and user onboarding to deep-dive root cause analysis and technical support. You aren''t just "maintaining" systems—you’re optimizing them through scripting and automation.
Key Responsibilities
System Management: Perform installations, patching, and regular monitoring to ensure 24/7 application health.
Identity & Access: Manage user onboarding/offboarding and implement robust security configurations.
Automation: Utilize scripting languages to automate repetitive tasks and improve efficiency within a Linux OS environment.
Technical Support: Act as the primary point of contact for troubleshooting, resolving support tickets, and conducting root cause analysis for complex issues.
Vendor Liaison: Manage and escalate Oracle Service Requests (SRs) and interact with customer SME’s to resolve process bottlenecks.
What You’ll Need (Required)
Location/Legal: Must be based in the USA. Due to project requirements, we are only seeking holders (without dual citizenship).
Analytical Prowess: Proven ability in issue resolution, root cause identification, and designing solutions for complex technical hurdles.
Technical Foundation: Solid understanding of software engineering practices and various business processes.
Vendor Management: Experience navigating and managing Oracle SRs.
Bonus Points (Preferred)
Experience: 4 to 6 years of hands-on experience with Oracle EBS or Peoplesoft applications.
Communication: Excellent verbal and written skills; ability to translate technical jargon for business stakeholders.
Middleware: Exposure to middleware technologies and a strong desire to work closely with customer teams.