£94,800 Per year
Outside
Remote
South East; Milton Keynes; Southampton; Dartford; Reading; Maidstone; Sutton; Croydon; Slough; Portsmouth; Brighton
Summary: The Industry Technical Consultant role at Nalco Water involves supporting Water Treatment applications within the Micro Electronics Division. The consultant will troubleshoot complex client issues, provide training, and recommend operational improvements while collaborating with sales teams. This position offers the opportunity to work remotely across Europe and requires significant travel. The role emphasizes innovation and technical expertise in water treatment solutions for the semiconductor industry.
Key Responsibilities:
- Troubleshoot and solve complex client problems related to water treatment applications.
- Train technical audiences and recommend operational efficiency improvements.
- Assist Corporate Account Managers and Sales Reps with technical sales calls and presentations.
- Research and identify market and product application opportunities.
- Collaborate with field sales and corporate account teams on technical sales opportunities.
- Deliver expertise and problem-solving in challenging customer environments.
- Lead problem-solving efforts using root cause analysis methodologies.
- Assess water treatment programs and recommend efficiency improvement projects.
- Collaborate with R&D and Marketing on innovation projects.
- Facilitate training for associates and customers.
- Coach individuals on processes, applications, and technologies.
Key Skills:
- Demonstrable technical expertise in optimizing water/wastewater and cooling operations.
- Proven experience in complex chemistry, automation, and engineered solutions.
- Excellent communication and mentoring skills.
- Value mindset focused on delivering measurable savings.
- Solution-oriented and problem-solving mindset.
- Willingness to travel throughout Europe.
- Bachelor’s Degree in a relevant field.
- 5+ years of experience in technical implementation or field sales support.
- Valid Driver's License and acceptable Motor Vehicle Record.
Salary (Rate): £94,800 yearly
City: Milton Keynes
Country: United Kingdom
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT
Nalco Water, an Ecolab Company, is seeking an Industry Technical Consultant for our Micro Electronics Division supporting Water Treatment applications , including cooling, pre-treatment, wastewater, reclaim/recycle and closed loop applications. Our team of Industry Technical Consultants plays a crucial role in supporting business growth, driving innovation, and transferring knowledge to ensure the success of our programs and clients’ operation. If you are passionate about implementing new technology, helping to troubleshoot and solve complex clients’ problems, supporting our technical field teams, and more, we invite you to apply! This is your opportunity to join a large growing company offering a competitive base salary, bonus structure and benefits.
As an Industry Technical Consultant, you will be primarily responsible for troubleshooting and solving complex clients’ problems, training technical audiences, recommending operational efficiency improvements for our clients’ utility systems and validating new innovative technologies. You will also assist Corporate Account Managers and Sales Reps in making technical related sales calls and presentations at a corporate level. You will research, identify and define market and product application opportunities and assist in developing and implementing marketing plans to capture identified sales opportunities.
What’s in it For You:
- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve their sustainability goals
- The ability to make an impact with a company that is passionate about your career development
- Enjoy a flexible, independent work environment
What You Will Do:
- Collaborate with field sales and corporate account teams to support industry-specific or strategic technical sales opportunities.
- Work closely with clients to understand their technology requirements, recommend suitable solutions, and provide training and support to ensure proper use of implemented systems.
- Deliver best-in-class expertise, system optimization and problem solving in the most dynamic and challenging customer environments
- Play a critical role in demonstrating total value delivered and selling value of our solutions combining chemistry, automation, digital, equipment and engineered solutions
- Lead problem solving efforts by utilizing various root cause analysis methodologies to resolve application or best practice concerns at customer sites
- Assess water treatment programs, recommend and quantify operational efficiency improvement projects in a documented report.
- Collaborate with R&D and Marketing on Innovation projects, from ideation to launch, by completing Phase Gate milestones such as refining value propositions, defining operational savings, creating technical documentation, and educating internal and external stakeholders.
- Lead innovation pilot applications, technical trials and market trials
- Delivers value to our customers utilizing a problem-solving mindset to deliver innovative results
- Facilitate training for associates and customers, sharing your specialized knowledge to foster skill development and proficiency.
- Coach individuals in the organization on processes, applications, technologies, and value documentation
Position Details:
- This position is remote and will support customers across Europe
- 50% or more overnight travel required
- Includes benefits package and company car
Your profile:
- Demonstrable technical expertise and experience in optimizing water/wastewater and cooling operations in the Semi-Conductor Industry
- Proven experience in complex chemistry, automation, digital, equipment and engineered solutions both from Ecolab and the wider industry
- Inquisitive mind, challenging the status quo and embracing disruptive technologies
- Excellent communicator, able to consult, coach and mentor both internal stakeholders and customers alike
- Value mindset with a focus on delivering measurable savings and impact to our customers
- Solution oriented, problem solving mindset to complex challenges
- Willing and able to travel throughout Europe to customer sites
Minimum Qualifications:
- Bachelor’s Degree
- Strong technical knowledge of water treatment, cooling applications and solutions
- 5+ years of successful technical implementation, production management, process engineering, technical sales, or field sales support experience
- Must have a valid Driver's License and acceptable Motor Vehicle Record
Preferred Qualifications:
- Bachelor’s degree in Engineering (Chemical, Mechanical, Process)
- Recognized as an expert in industry or technology focus
- Strong problem solving mindset and approach
- Strong communication and presentation skills
- Self-motivated, pro-active, result-oriented professional with an ability to work with minimum direction.
- Excellent team orientation, proactivity and sense of urgency in supporting business growth and market leadership through differentiated technology and expertise
Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right. Apply today and join one of the most ethical companies with over a hundred years of history. Join Ecolab and help us protect what’s vital. #li-eu