About the Role
As an Implementation Project Manager – Payments & PCI, you will lead the end-to-end implementation of a new enterprise software solution within a healthcare technology environment. You will coordinate business, technology, vendor, and cross-functional teams to ensure successful delivery while maintaining a strong focus on financial and payment-processing requirements and PCI compliance. The ideal candidate brings proven software implementation leadership, strong experience delivering financial or payments-related technology projects, and a solid understanding of PCI requirements and controls.
Responsibilities: Implementation Project Manager – Payments & PCI | Day-to-Day
- Lead the end-to-end implementation of a new enterprise software solution, managing the project from planning and requirements through testing, deployment, and implementation readiness.
- Develop and maintain project plans, milestones, dependencies, risks, issues, resources, and delivery timelines while driving accountability across project teams.
- Partner with Finance, Payments, Technology, Security, business stakeholders, and vendors to define requirements and ensure successful implementation outcomes.
- Ensure payment-related workflows, integrations, and implementation activities align with PCI compliance requirements and applicable security controls.
- Coordinate system integration, testing, UAT, issue resolution, cutover, and go-live readiness activities across business and technical teams.
- Facilitate project governance, stakeholder meetings, status reporting, risk escalation, and decision-making while clearly communicating progress to leadership.
- Proactively identify implementation risks, dependencies, and gaps and drive timely resolution to keep the project on schedule.
- Coordinate effectively across geographically distributed teams and maintain delivery momentum within a fast-paced, time-sensitive implementation.
Requirements: Implementation Project Manager – Payments & PCI | Skills & Experience
- Required Skills:
- 5+ years of Project Management, Implementation Management, or Technology Delivery experience, with proven ownership of complex enterprise software implementations.
- Strong experience managing financial technology or payment-processing projects, including payment workflows, integrations, transaction processing, or related financial systems.
- Strong working knowledge of PCI compliance, with experience incorporating PCI requirements, security controls, and compliance considerations into technology implementations.
- Proven experience managing end-to-end software implementation lifecycles, including planning, requirements, integrations, testing/UAT, cutover, go-live, risk management, and stakeholder communication.
- Strong experience coordinating cross-functional business, technical, security, vendor, and executive stakeholders, with the ability to independently drive decisions and issue resolution.
- Excellent project governance, communication, organizational, and problem-solving skills, with experience working remotely across multiple teams and time zones; healthcare technology experience is advantageous.
- Preferred Skills:
- Experience with FOCUS systems or similar financial management platforms.
- Certifications such as PMP, PRINCE2, or similar project management certifications.
- Experience with Health Care Information Systems (e.g., EHR, EMR).
- Knowledge of IT Security best practices and frameworks.