Identity & Access Management (IAM) Operations

Identity & Access Management (IAM) Operations

Posted 1 week ago by 1751439478

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Negotiable
Outside
Remote
USA
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Auditing Authentications Automation AWS Identity And Access Management (IAM) Change Management External Auditing Identity And Access Management Managed Services Management Market Trend Multi-Factor Authentication Operational Excellence Single Sign-On (SSO)

Summary: The Identity & Access Management (IAM) Operations role involves leading a managed services team focused on IAM solutions, ensuring effective communication with clients, and providing guidance on technical components for successful IAM implementations. The position requires hands-on experience with various IAM technologies and a commitment to operational excellence and customer management. The role is remote and classified as outside IR35, indicating a long-term contract engagement.

Key Responsibilities:

  • Responsible for leading IAM managed services team Maintaining proper communication channels with customer SPOC and providing regular updates on project and issues
  • Good hands on experience in working with solutions such as Imprivata OneSign, Okta SSO & MFA, MS Entra ID & AD Authentication and similar solutions
  • Work on identifying remediation steps for redundant issues, and provide guidance to L2 and L1 teams for IAM solutions
  • Responsible for participating in and analysing results of client Advisory engagements for identifying critical technical components and strategies required for successful IAM Gap remediation Application On-boarding to MFA and SSO Solution
  • Fixing errors and providing auditing and reporting for SSO and MFA.
  • Modifying the MFA policies as per the SOPs defined.
  • Monitoring and configure certificates for SSO enabled applications.
  • Demonstrate a general knowledge of market trends and competition Incident management- Troubleshooting for incidents escalated from L2 Change management, Problem management and Root Cause analysis

Key Skills:

  • Good knowledge on IAM solutions
  • Good experience in driving managed operations engagements for customers Delivery excellence Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc.
  • Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances Customer Management Establish relationship at multiple levels in customer organization

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Identity & Access Management (IAM) Operations

Location: Remote

Duration/Term: Long Term Contract

Job Responsibility:

  • Responsible for leading IAM managed services team Maintaining proper communication channels with customer SPOC and providing regular updates on project and issues
  • Good hands on experience in working with solutions such as Imprivata OneSign, Okta SSO & MFA, MS Entra ID & AD Authentication and similar solutions
  • Work on identifying remediation steps for redundant issues, and provide guidance to L2 and L1 teams for IAM solutions
  • Responsible for participating in and analysing results of client Advisory engagements for identifying critical technical components and strategies required for successful IAM Gap remediation Application On-boarding to MFA and SSO Solution
  • Fixing errors and providing auditing and reporting for SSO and MFA.
  • Modifying the MFA policies as per the SOPs defined.
  • Monitoring and configure certificates for SSO enabled applications.
  • Demonstrate a general knowledge of market trends and competition Incident management- Troubleshooting for incidents escalated from L2 Change management, Problem management and Root Cause analysis

Skills and Qualification:

  • Good knowledge on IAM solutions
  • Good experience in driving managed operations engagements for customers Delivery excellence Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc.
  • Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances Customer Management Establish relationship at multiple levels in customer organization

Key Skills: Imprivata OneSign, Okta, MS Entra and AD authentication, IAM, PAM


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