IBM Sterling Engineer

Summary: The IBM Sterling Engineer role involves the installation, configuration, and administration of IBM Sterling products in Unix/Linux environments, with a focus on B2B integrations and file transfer solutions. The position requires collaboration with business leads to ensure functional requirements are met and includes responsibilities for troubleshooting, documentation, and preventative maintenance. The role is fully remote and requires candidates to have lived in the US for a specified period. Candidates must possess extensive experience in IT operations, particularly with IBM Sterling and TIBCO Managed File Transfer.

Key Responsibilities:

• Installation, configuration and administration of IBM Sterling B2B Integrator, IBM Sterling Control Center and IBM Sterling Connect: Direct in Unix/Linux environments.
• Configures and troubleshoots new and existing TIBCO Managed File Transfer (MFT) installations. Manages and supports MFT Internet Server, MFT Platform Server, and MFT Command Center.
• Working with business leads to understand functional requirements and then create technical specifications and solutions that ensure functional requirements are met efficiently.
• Validates requirements. Documents functional specifications. Develops process models and use cases.
• Monitors performance, availability and capacity of all equipment and identifying/reporting potential concerns to management.
• Contributes to incident resolution by diagnosing and troubleshooting the incidents, gathering additional information, follows change control processes, updates incident tickets with current information, proactively documenting status for each incident ticket, escalating issues to other technical resources and management as appropriate, and participate, monitors the resolution and root cause analysis process.
• Performs preventative maintenance on IBM Sterling B2B Integrator and supporting environment, including ensuring environment is up to date by installing/applying latest security and recommended patches/fixes that are released by vendor.
• Develops and documents system documentation. Develops reports.
• Maintains understanding of software industry and provides direction for further solutions.
• Provide rotational off hours support.

Key Skills:

• 5+ Years of experience as a Unix/Linux system administrator, network administrator, and/or application support role in IT operations.
• Extensive hands-on experience with administration (building/updating integrations) and support for IBM Sterling (Connect:Direct on Unix, Control Center, B2B Integrator) and TIBCO Managed File Transfer (Command Center, Platform Server for Unix, Platform Server for z/OS).
• Experience in installation, configuration and administration of IBM Sterling B2B Integrator, IBM Sterling Control Center and IBM Sterling Connect: Direct in Unix/Linux environments.
• Experience with IBM Sterling integrator mapping and development of business process.
• Experience in Linux, preferably RHEL Scripting and Shell.
• Experience in Data Transfer Protocols- SFTP, HTTPS.
• Experience in creating and handling- SSL certificates and SSH Keys.
• Experience in Networking hardware and protocol basics (OSI Model, IPv4 addressing/masking, routing protocols, ARP, NAT, VLAN, VIP, TCP/UDP).
• Experience in network security, encryption tools, etc. (SSH, VPN).
• Experience in software and hardware configuration management.
• Strong communication skills, customer service and interpersonal skills. Able to work independently and with a team.
• Ability to document procedures and train others and must have documentation skills.
• Bachelor's degree in mathematics, computer science, engineering, or related discipline with an information technology focus.
• Strong analytical skills, works closely with business analysts and team members to provide IT- and business-specific knowledge and expertise, and create solutions that are aligned.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT