IBM Middleware Support, Remote

Job Title: Senior IBM Middleware Platform Administrator (L3), Remote

• Provide L3 administration and support for IBM API Connect, DataPower Gateway, App Connect Enterprise (ACE), IBM MQ, and CP4I across OpenShift and on-premises environments.
• Handle installation, configuration, patching, upgrades, maintenance, and troubleshooting of IBM middleware platforms.
• Monitor platform health, performance, and availability, ensuring smooth and reliable operations.
• Manage platform security, including RBAC, PCI compliance, vulnerability remediation, and security best practices.
• Oversee capacity planning, resource utilization, IBM licenses, and renewals.
• Support new application onboarding and provide technical guidance and design recommendations for IBM middleware implementations.
• Work closely with application, infrastructure, and security teams to resolve technical issues and deliver platform improvements.
• Maintain technical documentation, SOPs, and knowledge articles, while providing regular status updates.
• Take ownership of technical activities, provide team leadership, and ensure project commitments and deliverables are met.

Required Technical Skills:

• IBM API Connect
• IBM DataPower Gateway
• IBM App Connect Enterprise (ACE)
• IBM MQ (Messaging Queue)
• IBM Cloud Pak for Integration (CP4I)
• Red Hat OpenShift Container Platform
• IBM middleware administration across containerized and on-premises environments
• Platform installation, configuration, patching, and upgrades
• RBAC and security governance
• PCI compliance and vulnerability remediation
• Capacity and performance management
• IBM licensing and renewals

Experience & Qualifications:

• Minimum 10 years of experience in IBM middleware platform administration and support.
• Strong hands-on experience providing L3 support for IBM middleware products.
• Proven experience supporting IBM middleware platforms on OpenShift and on-premises infrastructure.
• Experience in enterprise-level production environments.
• Strong troubleshooting, problem-solving, and analytical skills.
• Excellent communication, ownership, and team leadership capabilities.
• Ability to independently manage technical responsibilities and meet customer commitments.