IA-DOM-DOIT-DIAL-INTS3-FileCloud Administrator
Posted 1 day ago by Mahantech Corporation
Negotiable
Undetermined
Remote
Remote or Des Moines, Iowa
Summary: The Iowa Department of Management is seeking a FileCloud Administrator with extensive experience in AWS and AWS VDI. This role involves managing the DIAL AWS GovCloud environment and providing technical support for FileCloud users. The position requires strong communication skills and the ability to work independently while ensuring reliable operations across cloud-based systems. The contract is set to renew on July 1, 2026, through June 30, 2027.
Key Responsibilities:
- Serve as the primary administrator for the DIAL AWS GovCloud environment.
- Oversee essential platforms such as AMANDA, FileCloud, and DIAL VDI.
- Provide comprehensive technical support to all FileCloud users.
- Manage AWS infrastructure for VDI.
- Handle on-call nightly and weekend patching, upgrades, and troubleshooting.
- Complete assigned tasks, provide clear status updates, and adhere to quality standards.
- Collaborate effectively with multiple teams.
- Proactively learn new systems and processes independently.
Key Skills:
- 5+ years of FileCloud administration experience.
- 5+ years managing AWS infrastructure for VDI.
- Knowledge of advanced system security methods and techniques.
- Experience in customer-facing support or consulting roles.
- Proficiency in Windows, Linux, and CLI.
- Strong written and oral communication skills.
- Experience with cloud service provider offerings like AWS or Microsoft Azure.
- Technical knowledge of infrastructure components such as networking and storage.
Salary (Rate): undetermined
City: Des Moines
Country: United States
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
Contract
The
Iowa Department of Management (DOM) is seeking a skilled FileCloud Administrator with expertise in AWS and AWS VDI.
This position will renew on 7/1/26 through 6/30/27
Key: FileCloud Administration - 5+ years .
This role serves as the primary administrator for the DIAL
AWS GovCloud environment, overseeing essential platforms such as AMANDA,
FileCloud, and the DIAL Virtual Desktop Infrastructure (VDI). In addition to
managing these cloud-based systems, the position is responsible for FileCloud
administration, delivering comprehensive technical support to all FileCloud
users. By maintaining these critical environments, they help ensure reliable
operations and seamless user experiences across the organization.
The Iowa Department of Management (DOM) is seeking a skilled
Infrastructure Technical Specialist (ITS) with expertise with AWS, AWS VDI and
FileCloud. This role is responsible for cloud infrastructure management,
monitoring, security and compliance, collaboration and support, and deployment.
Required Skill Set
Demonstrated through prior experience the ability to:
FileCloud administrator for handling staff onboarding, troubleshooting issues, and providing technical support to users.
Manage AWS infrastructure for VDI.
Knowledge of advanced system security methods
and techniques.
Complete assigned tasks, provide clear status
updates, adhere to quality standards, and work collaboratively.
Handle on-call nightly and weekend patching,
upgrades, and troubleshooting.
Excellent verbal and written communication
skills are essential for effectively collaborating with multiple teams.
Work independently with little supervision or
guidance.
Exhibit initiative by proactively learning new
systems, processes, and aspects of business functionality independently.
Requirements
Broad experience with cloud adoption, including
application readiness assessment, prototyping of new environments, server
builds, data migration.
Experience as an enterprise systems
administrator in a client or server environment, including deployment
automation tools.
Experience in a customer-facing capacity,
support, or consulting role
Experience with cloud service provider offerings
like Microsoft Azure or Amazon Web Services (AWS) or Google Cloud Platform
(Google Cloud Platform)
Experience with design and implementation of
distributed systems architecture on private or public cloud infrastructure
Experience with troubleshooting very complex
distributed environments pertaining to connectivity & app performance and
monitoring tools & offering
Experience working with cloud platforms
Extensive knowledge of systems including
Hardware, software, networking, and storage
High-level
strategic planning & advice to an entity that will allow for the successful
adoption or migration of Cloud-based technologies or services
Performance tuning of cloud environments.
Robust proficiency in Windows, Linux & CLI
with 1-2 years of experience in VM infrastructure
Strong written and oral communication skills
Technical knowledge of infrastructure components
such as Network, Storage, Linux/Windows, Application knowledge of Java, .Net,
and IT security
Engagement Type
Contract
Short Description
The
Iowa Department of Management (DOM) is seeking a skilled FileCloud Administrator with expertise in AWS and AWS VDI.
Complete Description
This position will renew on 7/1/26 through 6/30/27
Key: FileCloud Administration - 5+ years .
This role serves as the primary administrator for the DIAL
AWS GovCloud environment, overseeing essential platforms such as AMANDA,
FileCloud, and the DIAL Virtual Desktop Infrastructure (VDI). In addition to
managing these cloud-based systems, the position is responsible for FileCloud
administration, delivering comprehensive technical support to all FileCloud
users. By maintaining these critical environments, they help ensure reliable
operations and seamless user experiences across the organization.
The Iowa Department of Management (DOM) is seeking a skilled
Infrastructure Technical Specialist (ITS) with expertise with AWS, AWS VDI and
FileCloud. This role is responsible for cloud infrastructure management,
monitoring, security and compliance, collaboration and support, and deployment.
Required Skill Set
Demonstrated through prior experience the ability to:
FileCloud administrator for handling staff onboarding, troubleshooting issues, and providing technical support to users.
Manage AWS infrastructure for VDI.
Knowledge of advanced system security methods
and techniques.
Complete assigned tasks, provide clear status
updates, adhere to quality standards, and work collaboratively.
Handle on-call nightly and weekend patching,
upgrades, and troubleshooting.
Excellent verbal and written communication
skills are essential for effectively collaborating with multiple teams.
Work independently with little supervision or
guidance.
Exhibit initiative by proactively learning new
systems, processes, and aspects of business functionality independently.
Requirements
Broad experience with cloud adoption, including
application readiness assessment, prototyping of new environments, server
builds, data migration.
Experience as an enterprise systems
administrator in a client or server environment, including deployment
automation tools.
Experience in a customer-facing capacity,
support, or consulting role
Experience with cloud service provider offerings
like Microsoft Azure or Amazon Web Services (AWS) or Google Cloud Platform
(Google Cloud Platform)
Experience with design and implementation of
distributed systems architecture on private or public cloud infrastructure
Experience with troubleshooting very complex
distributed environments pertaining to connectivity & app performance and
monitoring tools & offering
Experience working with cloud platforms
Extensive knowledge of systems including
Hardware, software, networking, and storage
High-level
strategic planning & advice to an entity that will allow for the successful
adoption or migration of Cloud-based technologies or services
Performance tuning of cloud environments.
Robust proficiency in Windows, Linux & CLI
with 1-2 years of experience in VM infrastructure
Strong written and oral communication skills
Technical knowledge of infrastructure components
such as Network, Storage, Linux/Windows, Application knowledge of Java, .Net,
and IT security
Required/Desired Skills
| Skill | Required/Desired | Amount | of Experience |
|---|---|---|---|
| FileCloud Administration experience handling staff onboarding, troubleshooting issues & providing technical support to users. | Required | 8.0 | Years |
| Demonstrated through prior experience the Ability to Manage AWS infrastructure for VDI. | Required | 5.0 | Years |
| Demonstrated through prior experience the Ability to Manage AWS infrastructure supporting business applications. | Required | 5.0 | Years |
| Demonstrated through prior experience the Knowledge of advanced system security methods and techniques. | Required | 5.0 | Years |
| Demonstrated through prior experience the ability to Complete assigned tasks, provide clear status updates, adhere to quality standards & work collabo | Required | 5.0 | Years |
| Demonstrated through prior experience the ability to Handle on-call nightly and weekend patching, upgrades, and troubleshooting. | Required | 5.0 | Years |
| Excellent verbal and written communication skills are essential for effectively collaborating with multiple teams. | Required | 5.0 | Years |
| Work independently with little supervision or guidance. | Required | 5.0 | Years |
| Exhibit initiative by proactively learning new systems, processes, and aspects of business functionality independently. | Required | 5.0 |