HR Analyst

The Vacancy We are looking for an experienced HRIS Analyst to join our HR Systems team on a 12 month contract. This role is crucial in ensuring the effective management and optimisation of our HR system, iTrent , supporting complex Business Objects and Power BI reporting requirements, and administering ServiceNow .

Key Responsibilities

• Serve as the subject matter expert for iTrent, our HR and Payroll system, ensuring system integrity and compliance.
• Design, develop, and maintain advanced reports and dashboards using Business Objects and Power BI.
• Administer and configure ServiceNow, supporting HR service delivery and workflow automation.
• Administer our newly implemented ATS and Onboarding Tool, PageUp, including configuration, testing, and implementing changes based on our Day 2 requirements.
• Lead system upgrades, testing, and configuration changes to support business needs.
• Support system implementation projects, including planning, stakeholder engagement, and post-go-live support.
• Collaborate with HR, Payroll, and IT teams to deliver process improvements and automation.
• Provide technical support and training to HR teams and end-users.
• Ensure data accuracy, security, and GDPR compliance across all HR systems.

Skills & Experience

• Proven experience in an HRIS Analyst role within an iTrent environment.
• Ability to configure iTrent workflows and reporting.
• Strong expertise in Business Objects and Power BI for complex reporting and analytics.
• Hands-on experience as a ServiceNow administrator, including configuration and workflow design.
• Understanding of HR processes and payroll operations.
• Strong communication and problem-solving skills, with the ability to manage multiple priorities.
• Experience in HR system implementation or upgrade projects is desirable.

We would welcome applications from candidates who would need to work remotely as well as local to Leatherhead.

Work for Wates Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises: Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

Work for Wates Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry’s environmental impact.