Housing Officer
Posted 1 day ago by g2 Recruitment
Negotiable
Undetermined
Remote
West Midlands, England, United Kingdom
Summary: The Housing Solutions Officer will be responsible for managing a portfolio of general needs properties within the Housing Services team in the West Midlands. This role focuses on delivering high-quality housing management services, ensuring compliance with housing legislation, and supporting tenants effectively. The position is freelance and fully remote, requiring a proactive approach to tenant engagement and problem resolution.
Key Responsibilities:
- Manage a portfolio of council or housing association properties
- Act as the main point of contact for tenants
- Handle tenancy sign ups, sustainment, and enforcement
- Investigate and resolve anti-social behaviour cases
- Conduct estate inspections and property visits
- Work in partnership with internal teams and external agencies
- Ensure compliance with housing legislation and policies
- Support vulnerable residents and make safeguarding referrals where required
Key Skills:
- Good knowledge of housing legislation and tenancy management
- Strong communication and customer service skills
- Ability to manage a varied caseload independently
- Experience handling anti-social behaviour and safeguarding issues
- Proficient IT skills, including housing management systems
- Effective problem-solving and conflict resolution skills
Salary (Rate): undetermined
City: West Midlands
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Housing Solutions Officer | West Midlands | Freelance | Remote
I am seeking a proactive and resident focused Housing Solutions Officer to join my client's Housing Services team based in the West Midlands. You will manage a patch of general needs properties and play a key role in delivering high quality housing management services to the tenants.
Contract Details
Job Title: Housing Solutions Officer
Contract Length: 6 months
Employment Type: Freelance / Contract
Working Arrangement: Fully remote
Essential Skills:
- Good knowledge of housing legislation and tenancy management
- Strong communication and customer service skills
- Ability to manage a varied caseload independently
- Experience handling anti-social behaviour and safeguarding issues
- Proficient IT skills, including housing management systems
- Effective problem-solving and conflict resolution skills
Key Responsibilities
- Manage a portfolio of council or housing association properties
- Act as the main point of contact for tenants
- Handle tenancy sign ups, sustainment, and enforcement
- Investigate and resolve anti social behaviour cases
- Conduct estate inspections and property visits
- Work in partnership with internal teams and external agencies
- Ensure compliance with housing legislation and policies
- Support vulnerable residents and make safeguarding referrals where required
For more information or to discuss similar opportunities, please get in touch with myself joe.cartmell@g2recruitment.com