Negotiable
Outside
Remote
USA
Summary: We are looking for a HighQ Subject Matter Expert (SME) to lead the implementation and support of the HighQ platform in a 100% remote role. The ideal candidate will have extensive knowledge of HighQ and will collaborate with various teams to enhance workflows and drive digital transformation. This position requires strong technical and functional expertise in HighQ, along with the ability to train and support end-users. The role is based in Chicago, IL, but is open to candidates from outside the local area.
Key Responsibilities:
- Serve as the organization's primary expert on the HighQ platform.
- Lead the deployment and customization of HighQ instances, including sites, iSheets, workflows, permissions, and automation.
- Collaborate with legal, compliance, and IT teams to gather requirements and translate them into effective HighQ solutions.
- Design and build HighQ dashboards, document automation, contract management workflows, and data visualizations.
- Train and support end-users on platform functionality, ensuring high user adoption.
- Troubleshoot issues, manage updates, and coordinate with HighQ support or vendors as needed.
- Monitor usage and performance metrics, providing recommendations for platform optimization.
- Stay up to date with HighQ feature releases and best practices, evaluating new tools and modules.
- Document configurations, processes, and training materials.
Key Skills:
- Deep functional and technical knowledge of HighQ.
- Experience in implementing and customizing HighQ platforms.
- Strong collaboration skills with legal, compliance, and IT teams.
- Ability to design dashboards and automate document workflows.
- Training and support experience for end-users.
- Problem-solving skills for troubleshooting and managing updates.
- Knowledge of performance metrics and platform optimization.
- Documentation skills for configurations and training materials.
Salary (Rate): undetermined
City: Chicago
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Below is JD for HighQ SME role. Locals are preferred but even non-locals would work
100% remote role
Position: HighQ Subject Matter Expert (SME)
Location: Chicago, IL
Duration: 6 Months
Job Summary:
We are seeking a highly knowledgeable and experienced HighQ Subject Matter Expert (SME) to lead the implementation, configuration, customization, and ongoing support of the HighQ platform. The ideal candidate will possess deep functional and technical knowledge of HighQ and will work closely with internal stakeholders to optimize workflows, enhance collaboration, and drive digital transformation.
Key Responsibilities:
- Serve as the organization's primary expert on the HighQ platform.
- Lead the deployment and customization of HighQ instances, including sites, iSheets, workflows, permissions, and automation.
- Collaborate with legal, compliance, and IT teams to gather requirements and translate them into effective HighQ solutions.
- Design and build HighQ dashboards, document automation, contract management workflows, and data visualizations.
- Train and support end-users on platform functionality, ensuring high user adoption.
- Troubleshoot issues, manage updates, and coordinate with HighQ support or vendors as needed.
- Monitor usage and performance metrics, providing recommendations for platform optimization.
- Stay up to date with HighQ feature releases and best practices, evaluating new tools and modules.
- Document configurations, processes, and training materials.
Manjunath
Staffing Manager
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