help desk anaylst

help desk anaylst

Posted 2 days ago by 1749636056

Negotiable
Outside
Remote
manchester, connecticut (remote)

Summary: Randstad Digital is looking for Help Desk Analyst candidates for a remote position supporting first shift hours. The role involves providing Tier 1 helpdesk support from Monday to Friday, 7:30 am to 4 pm Eastern Time. Candidates should have a high school education and be prepared to work on a contract basis. Immediate consideration is available by sending a resume to the provided email address.

Key Responsibilities:

  • Provide Tier 1 helpdesk support to users.
  • Assist with troubleshooting and resolving technical issues.
  • Respond to user inquiries and provide guidance as needed.
  • Document and track support requests in the ticketing system.

Key Skills:

  • High school diploma or equivalent.
  • Strong communication skills.
  • Basic technical knowledge and troubleshooting skills.
  • Ability to work independently in a remote environment.

Salary (Rate): £16 per hour

City: Manchester

Country: United States

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: Entry Level

Industry: IT

Detailed Description From Employer:

job summary: Randstad Digital is actively seeking Help Desk Analyst candidates for a remote role supporting first shift. Shift(s) - Mon - Fri 7:30 am - 4 pm (eastern time) For immediate consideration send resume to Nancy.Lewis@randstaddigital.com

location: Manchester, Connecticut

job type: Contract

salary: $16 - 17 per hour

work hours: 7am to 3pm

education: High School

responsibilities: ?Job Duties - The Tier 1 Helpdesk is responsible f