Guidewire Consultant

Summary: The Guidewire Consultant role involves the maintenance, configuration, and support of Guidewire applications, with a focus on incident management and client communication. The position requires providing technical expertise and leadership to junior team members while being available for on-call support. The role is primarily remote and may involve working with clients in the UK or Poland.

Key Responsibilities:

• Maintenance, configuration, and support of Guidewire applications
• Support of incidents, problems, and service requests assigned to the Application Support Team
• Client and third-party communication on a day-to-day basis
• Incident analysis and root cause finding for production incidents
• Providing assistance and leadership to junior team members
• On-call support, requiring availability beyond standard hours to promptly handle technical matters
• Flexibility between tasks

Key Skills:

• Excellent expertise in Property and Casualty Insurance
• Excellent knowledge of Guidewire PolicyCenter & BillingCenter application OnPrem and Cloud versions
• Provide technical expertise in Guidewire PolicyCenter, BillingCenter and GOSU language
• Providing post-implementation support, enhancement and maintenance support and writing operational documentation
• Providing domain and functional knowledge training to the team members
• Strong learning and analytical skills
• Strong coding experience in writing production data fixes and SQL knowledge
• Good verbal and written communication skills
• Guidewire certifications up to ACE/Profession in configuration / Integration

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT