Guidewire Consultant

Summary: The Guidewire Consultant role involves the maintenance, configuration, and support of Guidewire applications, with a focus on incident management and client communication. The position requires providing technical expertise and leadership to junior team members while being available for on-call support. The consultant will also engage in incident analysis and root cause identification for production issues. Strong knowledge of Property and Casualty Insurance and Guidewire applications is essential for success in this role.

Key Responsibilities:

• Maintenance, configuration, and support of Guidewire applications
• Support of Incidents, Problems & Service Requests assigned to the Application Support Team
• Client and Third-party communication on a day-to-day basis
• Incident analysis and root cause finding for production incidents
• Providing assistance and leadership to junior team members
• On-call support, requiring availability beyond standard hours to promptly handle technical matters
• Flexibility between tasks

Key Skills:

• Excellent expertise in Property and Casualty Insurance
• Excellent knowledge of Guidewire PolicyCenter & BillingCenter application OnPrem and Cloud versions
• Provide technical expertise in Guidewire PolicyCenter, BillingCenter and GOSU language
• Providing post-implementation support, enhancement and maintenance support and writing operational documentation
• Providing domain and functional knowledge training to the team members
• Strong learning and analytical skills
• Strong coding experience in writing production data fixes and SQL knowledge
• Good verbal and written communication skills
• Guidewire certifications up to ACE/Profession in configuration/Integration

Salary (Rate): undetermined

City: undetermined

Country: UK

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Description:

• Maintenance, configuration, and support of Guidewire applications
• Support of Incidents, Problems & Service Requests assigned to the Application Support Team
• Client and Third-party communication on a day-to-day basis
• Incident analysis and root cause finding for production incidents
• Providing assistance and leadership to junior team members
• On-call support, requiring availability beyond standard hours to promptly handle technical matters.
• Flexibility between tasks

Essential Skills:

• Excellent expertise in Property and Casualty Insurance
• Excellent knowledge of Guidewire PolicyCenter & BillingCenter application OnPrem and Cloud versions
• Provide technical expertise in Guidewire PolicyCenter, BillingCenter and GOSU language
• Providing post-implementation support, enhancement and maintenance support and writing operational documentation
• Providing domain and functional knowledge training to the team members
• Strong learning and analytical skills.
• Strong coding experience in writing production data fixes and SQL knowledge
• Good verbal and written communication skills.
• Guidewire certifications up to ACE/Profession in configuration/Integration