Position Overview
We are seeking a Subject Matter Expert with strong experience in Boomi integration services and Grafana. This role focuses on designing and developing advanced dashboards to provide clear, actionable visibility into the performance, health, availability, and operational status of the Boomi platform and its integrations. The ideal candidate understands both integration architecture and observability practices, translating technical platform data into dashboards that support incident response, troubleshooting, service monitoring, and operational decision-making.
Key Responsibilities
Dashboard Design & Development: Design, build, and maintain advanced Grafana dashboards for the Boomi platform and associated integrations.
Integration Monitoring: Develop dashboards that monitor integration health, transaction volumes, processing times, error rates, failures, retries, and service availability.
Metrics & Threshold Definition: Define meaningful metrics, visualizations, alerts, and thresholds for Boomi integration monitoring.
Cross-Functional Collaboration: Partner with integration, application, infrastructure, SRE, and operations teams to identify monitoring and reporting requirements.
Data Analysis: Analyze Boomi platform and integration data to identify trends, performance bottlenecks, recurring failures, and potential service risks.
Observability Standards: Establish monitoring standards, dashboard templates, naming conventions, and documentation to improve observability across integration processes, environments, runtimes, and APIs.
Alerting & Incident Support: Configure and maintain Grafana alerts and notifications in alignment with operational support requirements. Support root-cause analysis by providing visualizations that assist teams in tracing integration issues.
Data Integrity & Automation: Validate dashboard data for accuracy, completeness, and reliability. Identify opportunities to automate reporting, monitoring, and operational workflows.
Documentation & Mentorship: Document dashboard functionality, data sources, alert logic, and support procedures. Provide technical guidance and mentorship on Grafana visualization and Boomi observability best practices.
Required Qualifications
Grafana Expertise: Hands-on experience developing, administering, and configuring Grafana dashboards and alert engines.
Boomi Integration Experience: Strong background with the Boomi integration platform, including integration processes, APIs, runtimes, and platform components.
Observability & Analytics: Deep understanding of telemetry, logging, metrics, error tracking, and integration performance analytics.