Google Workspace Engineer

Google Workspace Engineer

Posted 1 week ago by STAFFXPERT LLC

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Negotiable
Undetermined
Remote
Remote
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Application Programming Interface (API) Automation Cyber Incident Response Domainkeys Identified Mail Domain Name System (DNS) Servers Gmail API Google Admin SDK Google Workspace Knowledge Base Management Microsoft 365 Microsoft Excel OAuth Operational Efficiency Python (Programming Language) Root Cause Analysis Scripting Security Assertion Markup Language (SAML) Technical Documentation Verification And Validation Workflows

Summary: STAFFXPERT LLC is looking for a Google Workspace Engineer to work in a fully remote capacity. The role demands a hands-on expert in Google Workspace, focusing on Gmail mail flow, incident management, and automation. The ideal candidate will be adept at troubleshooting complex issues and enhancing operational efficiency in enterprise-scale environments.

Key Responsibilities:

  • Own day-to-day incident response for Google Workspace, with a strong focus on Gmail performance, routing, and delivery issues
  • Troubleshoot and resolve issues related to:
    • Gmail inbox behavior, filters, labels, and storage quotas
    • Mail routing, DNS configurations (MX, SPF, DKIM, DMARC), and SMTP/relay setups
    • Authentication and access (SSO, OAuth, SAML)
  • Leverage Google Admin SDK and Gmail APIs to:
    • Investigate cross-user and cross-domain issues
    • Develop automation scripts for reporting, monitoring, and remediation
  • Drive operational efficiency through automation, including health checks and validation scripts
  • Collaborate with cross-functional teams to resolve high-impact issues, perform root cause analysis, and implement long-term fixes
  • Provide Tier 3 escalation support for complex Google Workspace and Gmail-related incidents
  • Implement and maintain best practices for:
    • Gmail security and compliance policies
    • Sharing settings and group configurations
    • Audit logging and monitoring
  • Support coexistence with Microsoft 365, including mail flow and integration scenarios
  • Maintain and update technical documentation such as runbooks, knowledge base articles, and playbooks
  • Participate in an on-call rotation to support critical production incidents

Key Skills:

  • Strong experience with Gmail API and Google Admin SDK
  • Proficiency with REST APIs
  • Hands-on scripting experience in Python and/or PowerShell
  • Deep understanding of email systems, mail flow, and DNS configurations

Salary (Rate): £52.50 hourly

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Role: Google Workspace Engineer
Location: Remote (100%)
Duration: Long-Term Contract

Job Summary

STAFFXPERT LLC is seeking a Google Workspace Engineer on behalf of our client in a fully remote environment. This role requires a hands-on professional with deep expertise in Google Workspace, particularly Gmail mail flow, incident management, and automation. The ideal candidate will excel in troubleshooting complex issues, improving operational efficiency, and supporting enterprise-scale environments.

Key Responsibilities

  • Own day-to-day incident response for Google Workspace, with a strong focus on Gmail performance, routing, and delivery issues
  • Troubleshoot and resolve issues related to:
    • Gmail inbox behavior, filters, labels, and storage quotas
    • Mail routing, DNS configurations (MX, SPF, DKIM, DMARC), and SMTP/relay setups
    • Authentication and access (SSO, OAuth, SAML)
  • Leverage Google Admin SDK and Gmail APIs to:
    • Investigate cross-user and cross-domain issues
    • Develop automation scripts for reporting, monitoring, and remediation
  • Drive operational efficiency through automation, including health checks and validation scripts
  • Collaborate with cross-functional teams to resolve high-impact issues, perform root cause analysis, and implement long-term fixes
  • Provide Tier 3 escalation support for complex Google Workspace and Gmail-related incidents
  • Implement and maintain best practices for:
    • Gmail security and compliance policies
    • Sharing settings and group configurations
    • Audit logging and monitoring
  • Support coexistence with Microsoft 365, including mail flow and integration scenarios
  • Maintain and update technical documentation such as runbooks, knowledge base articles, and playbooks
  • Participate in an on-call rotation to support critical production incidents

Required Skills

  • Strong experience with Gmail API and Google Admin SDK
  • Proficiency with REST APIs
  • Hands-on scripting experience in Python and/or PowerShell
  • Deep understanding of email systems, mail flow, and DNS configurations

Preferred Skills

  • Experience with Microsoft Exchange Online
  • Knowledge of email workflow and mail flow integration in hybrid environments
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