Google Cloud Platform Infrastructure / DevOps Engineer- 5+ yrs- Remote -Hartford, CT, or Minneapolis, MN preferred

Job description

Infrastructure / DevOps Engineer

We need someone who is strong in Google Cloud Platform along with Infa / Devops.

Level Senior

Role summary

Automate provisioning, deployment, and operational readiness of customer environments on Google Cloud Platform and AWS, including the infrastructure that runs RAG / knowledge pipelines. You make environment creation and application promotion repeatable, secure, and observable. You do not develop the conversational applications or the retrieval logic.

What success looks like

• A new customer environment can be stood up from approved modules with minimal manual console work.
• CI/CD pipelines promote the pre-built CCAI, voice, and chat packages plus customer config in a controlled way.
• Logging, monitoring, secrets, and teardown/lifecycle processes exist for every environment, including knowledge / RAG jobs and stores.

Key responsibilities

• Implement and maintain Infrastructure-as-Code for Google Cloud Platform projects and AWS accounts.
• Automate service enablement, networking, IAM bindings, secrets, and baseline logging on both clouds.
• Provision and operate infrastructure for RAG / knowledge pipelines: document stores, vector or search indexes, embedding/index jobs, schedulers, and secrets.
• Build CI/CD pipelines that deploy pre-built application artifacts, customer-specific configuration, and knowledge-index refresh jobs.
• Manage environment lifecycle: create, update, snapshot/backup where relevant, and tear down.
• Implement monitoring, alerting, and dashboards sufficient for go-live and handoff, including pipeline job failures.
• Partner with the Architect to turn designs into reusable modules; partner with specialists and the Data Engineer to wire application and RAG deploy steps.
• Control cost via budgets, labels/tags, and idle-environment policy.

Required qualifications

• 5+ years in DevOps, SRE, or platform engineering with production IaC.
• Hands-on Terraform on both Google Cloud and AWS.
• CI/CD experience
• Practical security operations: secrets managers, IAM, private networking, audit logging.
• Google Cloud DevOps Engineer and/or AWS DevOps / SysOps certification.
• Experience deploying contact-center or conversational platforms.