Job Title: Gainsight Architect
Location: Remote (Canada or US )
Job Description:
- Design, implement, and configure Gainsight solutions to support Customer Success operations.
- Develop customer health scores, customer success workflows, renewal management, and product adoption strategies.
- Build dashboards, reports, and analytics to track customer engagement and business performance.
- Integrate Gainsight with CRM platforms such as Salesforce and other enterprise applications.
- Collaborate with business and technical teams to gather requirements and deliver scalable solutions.
- Optimize Gainsight processes to improve customer retention, satisfaction, and overall business outcomes.
Key Skills
Gainsight, Customer Success Management, Salesforce Integration, Health Scoring, Customer Lifecycle Management, Renewals, Dashboards, Reporting, and Data Integrations.
Rate:
Not specified
Location:
United States
IR35 Status:
Outside
Remote Status:
Remote
Industry:
Data & Analytics
Seniority Level:
Not Specified