Job Description
We are looking for a Director-level Functional Consultant with strong experience in the Pharmaceutical / Healthcare / Pharmacy Benefit Management (PBM) domain. The ideal candidate will be a senior business and functional leader who can engage directly with clients, understand business challenges, identify opportunities, and help drive new business and strategic growth.
This is primarily a functional, client-facing, and business development-oriented role, rather than a hands-on technical position.
Key Responsibilities :
- Act as a senior functional advisor and strategic business partner for clients in the PBM, Pharmaceutical, Healthcare, and Pharmacy domains.
- Engage with senior client stakeholders to understand business needs, challenges, processes, and transformation opportunities.
- Identify and develop new business opportunities within existing and prospective pharmaceutical/PBM clients.
- Build and maintain strong relationships with business leaders, healthcare executives, and client stakeholders.
- Translate pharmaceutical and PBM business requirements into functional solutions and actionable recommendations.
- Lead discovery sessions, workshops, business discussions, and functional assessments with clients.
- Support account growth, proposal development, solution positioning, and client presentations.
- Identify opportunities for additional services, consulting engagements, and business expansion.
- Provide functional leadership across PBM and pharmaceutical business processes.
- Work closely with internal consulting, delivery, sales, and leadership teams to develop client solutions.
- Provide strategic guidance on healthcare/pharmaceutical business processes, operations, and industry trends.
- Support pre-sales activities, RFP/RFI responses, proposals, presentations, and solution discussions.
- Build trusted relationships with client executives and serve as a senior point of contact.
- Mentor functional consultants and provide direction to delivery teams.
Required Experience :
- 20+ years of overall professional experience.
- 5–7+ years of strong functional experience specifically in PBM / Pharmaceutical / Healthcare domain.
- Director-level or equivalent senior consulting, functional, client-facing, or business leadership experience.
- Strong understanding of PBM and pharmaceutical business processes.
- Proven experience working directly with senior client stakeholders.
- Strong business development and client relationship management capabilities.
- Experience identifying opportunities and helping generate new business / account growth.
- Excellent communication, presentation, negotiation, and stakeholder management skills.
- Ability to understand complex business problems and translate them into functional solutions.
- Strong consulting mindset with the ability to operate independently with senior clients.
Technical Expectations :
This is not a hands-on technical role. Strong technical development skills are not required.
The candidate should, however, have enough technology understanding to:
Understand enterprise healthcare/pharmaceutical solutions.
Communicate effectively with technical and delivery teams.
Participate in solution discussions without being responsible for hands-on development.
Ideal Candidate Profile
The ideal candidate is a senior PBM/Pharmaceutical functional leader who can combine deep industry knowledge with executive-level client communication, consulting, relationship management, and business development.
Key Focus:
PBM / Pharmaceutical Domain + Functional Consulting + Director-Level Leadership + Client Management + New Business Development + Executive Communication