Negotiable
Undetermined
Remote
London, England, United Kingdom
Summary: The Functional Consultant (Avaloq Certified) role involves analyzing incoming tickets related to RFX, incidents, and defects, while providing necessary information for Level 3 support. The consultant will also assess small enhancements, offer workarounds for end users, and support UAT testing activities. Knowledge of transactional functions, particularly in stock exchange and payments, is essential for this position. The role is based in London and operates in a remote working environment.
Key Responsibilities:
- Analyzing incoming tickets including RFX, incidents, and defects.
- Providing Level 3 support with all required information for incidents, including steps to reproduce.
- Analyzing small enhancements regarding implementation effort.
- Providing workarounds for end users.
- Supporting UAT test activities.
- Analyzing logs.
- Monitoring the inflow of tickets.
Key Skills:
- Avaloq certification.
- Knowledge of stock exchange, payment, and other transactional topics.
- Experience with transactional functions such as Stex and payments.
- Ability to analyze logs and provide technical support.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Skill: Functional Consultant (Avaloq Certified)
Work Location: UK
Work Mode: Remote
Responsibilities
Job Description:
- Analysing incoming tickets including RFX, Incidents, and Defects
- Provide L3 with all required information for incidents eg. Prepare steps to reproduce for L3
- Analysing small enhancements regarding implementation effort
- Provide a workaround for the end user
- Support UAT test activities
- Analyse Logs
- Knowledge of transactional functions such as Stex and Payments
- Monitoring of the Tickets inflow
Required knowledge, technical and other things - Knowledge of Stock exchange, Payment and other Transactional topics