Negotiable
Undetermined
Remote
Location Amsterdam, North Holland, Netherlands
Summary: The Freelance Data Analyst position involves supporting teams in enhancing digital customer experiences by analyzing complex end-to-end customer journeys. The role requires identifying friction points and defining success metrics while providing insights through dashboards. Strong analytical skills and experience with customer journeys are essential, along with familiarity with tools like SQL and GCP. The position is remote-friendly and based in Amsterdam, Netherlands.
Key Responsibilities:
- Analyze customer flows and identify friction points in end-to-end journeys.
- Define success metrics across the full customer journey.
- Support A/B testing and market comparisons.
- Proactively flag underperforming experiences.
- Share insights through clear dashboards to empower data-informed decisions.
Key Skills:
- Strong analytical skills.
- Proficiency in SQL.
- Stakeholder management experience.
- Experience with funnels or customer journeys.
- Familiarity with GCP, BigQuery, and Python (nice-to-have).
- Experience in retail or ecommerce environments (nice-to-have).
Salary (Rate): undetermined
City: Amsterdam
Country: Netherlands
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Hi there!
Freelance Data Analysis position available.
As a Data Analyst, you will play a key role in supporting teams that design and improve digital customer experiences. Your focus will be on complex end-to-end (E2E) journeys, such as moving from online inspiration to booking an in-store appointment. These journeys span multiple teams and touch points, and your mission is to bring clarity to that complexity.
You will analyse customer flows, identify friction points, and define what success looks like across the full journey. You'll support A/B testing, market comparisons, and proactively flag under performing experiences. Your insights will be shared through clear dashboards that empower teams to make data-informed decisions.
Must-have: Strong analytical skills, SQL, stakeholder management, and experience with funnels or customer journeys.
Nice-to-have: GCP, BigQuery, Python, and experience in retail or ecommerce environments.
If you're available, don't hestitate to apply below!
Kind regards,
Joost
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