Key requirements
- Strong AI/ML, LLM, RAG, and Agentic AI experience,
- Python, TypeScript/JavaScript, or Go
- Google Cloud Platform and cloud-native development expertise
- Experience integrating AI agents with complex backend legacy APIs, CRMs, databases, etc. and in regulated industries (PCI, HIPAA, Banking compliance).
- Strong customer-facing and troubleshooting skills
- Hands-on engineers who can quickly resolve complex production issues and lead technical recovery efforts with client stakeholders.
Required
5 to 10+ years in Forward Deployed Engineering, Solutions Engineering, Sales Engineering, technical consulting, or a comparable hands-on, customer-embedded engineering role (scope and level matched to experience — see Levels & Compensation below).
Deep experience with REST APIs, GraphQL, webhooks, SQL, and enterprise integrations.
Strong technical fluency and the ability to collaborate deeply with Product Managers and Engineers as a peer, not a hand-off.
A track record of managing multiple technical deployments simultaneously under delivery pressure.
Comfort leading technical troubleshooting calls with customers and internal IT teams.
Comfortable operating on both sides of the signature — building a credible proof-of-value under sales-cycle time pressure, and running that same system reliably in production afterward.
Demonstrated ability to translate ambiguity into executable requirements, and to communicate insights clearly to both engineers and executives.
Strong commercial awareness, stakeholder management, and the ability to operate effectively under delivery and revenue pressure.
Preferred
Background in high-growth SaaS, applied AI, or fintech/ERP/accounting-adjacent domains.
Domain experience in one of our priority verticals — construction (job costing, WIP, retainage), nonprofit (fund accounting, grant and donor compliance), manufacturing (inventory, cost accounting, production workflows), wealth management (client billing, compliance/regulatory reporting, investment accounting), health care (revenue cycle, compliance-heavy financial operations), franchise (zee governance, zor performance), or field services (job/work-order costing, scheduling-linked billing). You don''''t need more than one, but depth in any single vertical materially shortens ramp-up on real customer engagements.
Non-traditional paths are a plus: veterans, former management consultants, competitive programmers, and PhDs have historically made excellent FDEs.
Prior experience embedded at a customer site for a multi-month deployment (implementation consulting, forward-deployed, or field engineering background).