About the role:
Support and enhance a SaaS customer’s finance application stack, working alongside BPO and customer success teams. You will own admin, configuration, and light enhancement work across procure-to-pay and record-to-report systems.
Responsibilities:
- Administer Sage Intacct, Coupa, and BlackLine: roles, permissions, approval workflows, configuration changes
- Handle Coupa enhancements: PO and requisition fields, approval chains, vendor categorization
- Build and maintain Workato recipes and connectors across finance apps
- Support reporting needs across Intacct, Coupa and BlackLine
- Troubleshoot and resolve L2 tickets within SLA; escalate L3 items with clear documentation
- Support adjacent tools (Navan and others) after ramp-up
- Maintain SOPs, config logs and change records
Must have:
- 3 to 5 years in finance systems admin or business systems roles
- Hands-on admin experience in at least two of: Sage Intacct, Coupa, BlackLine
- Working knowledge of P2P and R2R processes
- Experience with ticketing and SLA-driven support
Nice to have:
- Workato recipe building (or similar iPaaS)
- Coupa, Intacct or BlackLine certification
- Experience supporting a mid-size SaaS company
- Exposure to Navan or other T&E tools
Rate:
Not specified
Location:
Remote
IR35 Status:
Not specified
Remote Status:
Remote
Industry:
IT
Seniority Level:
Mid-Level