Negotiable
Outside
Remote
USA
Summary: The Filenet System Administrator role involves managing the installation, administration, configuration, and support of applications primarily in a remote setting. The position requires coordination with various teams to ensure effective testing processes and documentation related to system maintenance. Additionally, the role includes providing training to new users and troubleshooting system issues. A minimum of three years' experience in Records and Information Management (RIM) systems is mandatory for applicants.
Key Responsibilities:
- Managing the installation, administration, configuration, and support of applications.
- Coordinating enhancements, modifications, or upgrades with users, developers, business analysts, infrastructure teams, governance groups, and change management teams to ensure alignment in testing processes.
- Preparing documentation related to system provisioning, maintenance, and support.
- Initiating roll-back procedures and providing information related to validation and components.
- Offering training to new users and leading troubleshooting efforts for system issues.
Key Skills:
- At least 3 years' experience in implementing Records and Information Management (RIM) systems.
- Experience providing technical support and troubleshooting for RIM applications.
- Experience integrating RIM applications with other enterprise systems.
- Familiarity with system administration tasks, including system configuration and performance monitoring.
Salary (Rate): undetermined
City: Baton Rouge
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
JOB TITLE: FilenetSystem Administrator
Location: Baton Rouge, Louisiana- Primarily remote
Duration: 4 years
The proposed services include:
- Managing the installation, administration, configuration, and support of applications.
- Coordinating enhancements, modifications, or upgrades with users, developers, business analysts, infrastructure teams, governance groups, and change management teams to ensure alignment in testing processes.
- Preparing documentation related to system provisioning, maintenance, and support.
- Initiating roll-back procedures and providing information related to validation and components.
- Offering training to new users and leading troubleshooting efforts for system issues.
Mandatory qualifications:
- At least 3 years' experience in implementing Records and Information Management (RIM) systems.
Preferred but not required qualifications:
- Experience providing technical support and troubleshooting for RIM applications.
- Experience integrating RIM applications with other enterprise systems.
- Familiarity with system administration tasks, including system configuration and performance monitoring.
Knowledge of the following components or similar technologies is beneficial: Case Foundation (workflow), Content Manager (document repository), and Enterprise Records Foundation (retention management).