Negotiable
Outside
Remote
USA
Summary: The Software Engineer role focuses on enhancing technical operations related to collections processes, including managing workflows, developing ETL pipelines, and creating automated reports. The position requires troubleshooting software issues and maintaining documentation. The role is fully remote, emphasizing independent work and collaboration with remote teams. Candidates should have relevant experience and skills in collections systems and programming languages.
Key Responsibilities:
- Develop and maintain end-to-end workflows within the collections system (FACS), adhering to change management policies.
- Design and implement reports and dashboards using tools such as SQL, MUMPS logic, and PowerShell.
- Execute daily, weekly, and monthly data processes following established procedures.
- Administer hardware and software systems used by the collections division.
- Maintain up-to-date documentation for all procedures.
- Prepare written communications for agency leadership and external vendors.
- Document completed work, including screenshots and system configuration changes.
- Communicate system issues related to hardware, software, and programming routines.
- Maintain a log of system issues and corrective actions.
- Assist in updating and maintaining procedural documentation.
- Ensure system integrity across all collection division systems.
- Perform other duties as assigned.
Key Skills:
- Experience with collections systems (e.g., FACS or similar).
- Proficiency in PowerShell and/or Python.
- Familiarity with Windows OS and database systems (Intersystems Cache and IRIS preferred).
- Strong Excel skills (VBA preferred).
- Experience with reporting tools such as SSRS or SQL.
- Understanding of process automation and RPA concepts.
- Excellent communication and organizational skills.
- Ability to work independently with minimal supervision.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Software Engineer to support and enhance its technical operations. This role is responsible for managing daily collections processes, deploying workflow changes, developing ETL pipelines, and creating automated reports and dashboards to improve collections performance. Occasional troubleshooting of software on servers and local machines may also be required. |
ESSENTIAL RESPONSIBILITIES:
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OTHER RESPONSIBILITIES:
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POSITION REQUIREMENTS:
Skills
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Education
Minimum of one of the following:
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Experience
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WORKING CONDITIONS:
This is a fully remote position. The Software Engineer will primarily work from a home office environment using secure access to company systems and tools. The role requires:
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