Facets Batch Consultant at Remote

Job Summary

Responsible for analyzing, monitoring, and optimizing FACETS batch processing operations to improve production stability, processing efficiency, and issue resolution. The consultant evaluates batch schedules, job dependencies, failures, runtimes, database contention, and downstream impacts to identify recurring issues and opportunities for remediation.

Key Responsibilities

• Analyze FACETS batch jobs, schedules, runtimes, dependencies, and failure patterns across production processing cycles.
• Investigate recurring issues such as job failures, long-running processes, SQL blocking/deadlocks, dependency delays, data-quality exceptions, and adjudication-related failures.
• Perform root-cause and trend analysis using batch logs, job history, SQL Server data, incident records, and operational metrics.
• Assess impacts to critical FACETS functions including claims adjudication, membership, provider, billing, accumulators, and financial processing.
• Identify opportunities to optimize batch sequencing, parallel processing, database queries, resource utilization, and operational controls.
• Partner with FACETS application, infrastructure, database, operations, and business teams to drive root-cause resolution and production stabilization.
• Develop batch health metrics and dashboards covering failures, runtime trends, SLA performance, recurring incidents, and processing bottlenecks.
• Recommend remediation initiatives that reduce manual intervention, recurring incidents, processing delays, and operational risk.