Summary: The role of EUC Analyst involves managing Microsoft Intune environments and providing technical support during a merger for a professional organization. The position requires expertise in mobile device management, application deployment, and troubleshooting Windows systems. The role is initially for a 9-month period with the possibility of extension and may allow for remote work for suitable candidates. Candidates should have a strong background in End User Computing and Modern Endpoint solutions.

Key Responsibilities:

• Manage Microsoft Intune environments, focusing on mobile device management (MDM), application protection policies, computer configurations, and Windows Update for Business (WuFB).
• Develop and troubleshoot policies for iOS/iPadOS devices.
• Provide administrative support and expertise for MECM/SCCM, including task sequences and application deployment and packaging.
• Manage and optimize Ivanti Workspace Control to ensure user efficiency and system stability.
• Troubleshoot and provide 3rd Line Support for Windows 10 and Windows 11 systems.
• Collaborate with internal teams to implement solutions that align with the merged organization's objectives.
• Document and share processes for consistency and knowledge sharing.

Key Skills:

• A minimum of 2+ years of experience in a 3rd Line Support role, ideally specializing in EUC (End User Computing) or Modern Endpoint solutions.
• Extensive hands-on experience with Microsoft Intune, MECM/SCCM, Ivanti Workspace Control, and Windows 10/11.
• Strong knowledge and troubleshooting skills for iOS/iPadOS policies.
• A proven track record of successfully packaging and deploying applications using MECM/SCCM.
• Exceptional analytical and problem-solving abilities.
• Excellent communication skills and the ability to document processes effectively.

Salary (Rate): £40

City: Belfast

Country: United Kingdom

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: Mid-Level

Industry: IT