ERP/SCM/CRM/BI Consultant

Description

We are looking for an experienced ERP/SCM/CRM/BI Consultant to support and optimize a UKG Pro environment for an education-focused organization in Scottsdale, Arizona. This Long-term Contract position is ideal for someone who can combine system administration, reporting, user support, and process improvement to keep critical HR technology running effectively. The role will work closely with cross-functional stakeholders to strengthen platform performance, improve data quality, and recommend practical enhancements that support daily operations.

Responsibilities:
Manage the UKG Pro platform as the lead system administrator, maintaining dependable performance and day-to-day stability.
Oversee application setup including workflows, business logic, permissions, and role-based access to align with operational needs.
Diagnose technical and functional issues, determine underlying causes, and partner with internal stakeholders and vendor support teams to resolve them efficiently.
Coordinate system upgrades and new feature rollouts, including testing, validation, and deployment activities.
Build and refine reports and dashboards that provide meaningful insights for business and operational teams.
Conduct routine audits and data reviews to uphold accuracy, compliance, and adherence to organizational standards.
Support data movement activities such as imports, exports, integrations, and file handling across connected systems.
Prepare and maintain clear documentation for configurations, procedures, and support practices, while also creating user guides and delivering training when needed.
Track incoming support requests, respond with strong customer service, and collaborate with business partners on system enhancements, HR technology initiatives, implementations, and process improvements.

Requirements

Hands-on experience administering UKG Pro or a comparable enterprise HR, ERP, CRM, or BI platform.
Background in system configuration management, including workflows, rules, security settings, and user provisioning.
Ability to gather, interpret, and document business needs through clear business requirements documentation.
Experience supporting reporting, dashboard creation, data validation, and audit processes.
Familiarity with integrations, file transfers, data imports and exports, and API-related work.
Working knowledge of client-side scripting and platform customization concepts.
Strong troubleshooting, communication, and end-user support skills in cross-functional environments.
Experience with Salesforce development or related enterprise application support is a plus.

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