ERP/CRM Consultant

Description

We are looking for a skilled ERP/CRM Consultant to join our team on a contract basis in Houston, Texas. In this role, you will leverage your expertise to optimize systems, resolve issues, and support end-users while ensuring compliance with company policies. You will collaborate with cross-functional teams and utilize advanced technologies to drive efficiency and deliver high-quality solutions.

Responsibilities:
Investigate and resolve technical issues reported by users, following best practices and ensuring proper testing, approval, and implementation.
Coordinate with support teams, including Managed Services and Oracle Support, to address escalated matters effectively.
Conduct regular system access reviews to ensure adherence to access control policies and promptly address any discrepancies.
Partner with team members to automate routine processes and enhance departmental productivity.
Develop and maintain system documentation for configurations and enhancements.
Build custom reports using tools such as Oracle Fusion and BI Publisher to analyze and interpret data.
Manage a queue of support tickets and enhancement requests, providing timely updates and deliverables.
Design and deliver training programs for end-users and administrators on Oracle Fusion and other related products.
Ensure compliance with organizational policies, including incident and problem management, change versioning, and technical support.
Take on additional assignments and special projects as needed to meet business objectives.

Requirements

Proficiency in ERP and CRM systems, with experience in configuration and management.
Strong knowledge of cloud technologies and API development.
Expertise in client-side scripting and business process functions.
Ability to create and interpret business requirement documents.
Familiarity with configuration management and AB testing methodologies.
Proficient in Microsoft tools and applications.
Excellent problem-solving skills and attention to detail.
Strong communication skills to deliver training and provide support effectively.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.