ERP/CRM Consultant

Description

We are looking for a Workday Procurement Consultant - This role will contribute to a large enterprise Workday procurement initiative by combining system configuration expertise with process improvement, user readiness, and implementation support. The consultant will work closely with project leadership, implementation partners, and business stakeholders to help strengthen procurement operations and promote successful adoption across the organization.

Responsibilities

• Participate in recurring project sessions with stakeholders, implementation partners, and leadership to track progress, resolve issues, and align on priorities.
• Configure and support Workday Procurement, Strategic Sourcing, and Contract Lifecycle Management functions to meet operational and business needs.
• Develop process documentation, workflow maps, and related materials that clarify procedures and support consistent execution.
• Coordinate and assist with testing efforts, including user acceptance activities, issue tracking, and validation of system functionality.
• Create training resources and deliver end-user support that encourages readiness, confidence, and effective use of new processes and tools.
• Collaborate with county teams and consulting partners to connect technical design decisions with day-to-day business requirements.
• Provide knowledge transfer and post-deployment support to help stabilize operations and reinforce long-term adoption.
• Contribute to procurement modernization efforts by identifying opportunities to improve efficiency, usability, and process alignment.

Requirements

• At least 5 years of experience in ERP, CRM, or enterprise application consulting roles, with strong exposure to Workday environments.
• Proven experience supporting Workday Procurement implementations in a hands-on capacity.
• Practical knowledge of Workday Strategic Sourcing and Contract Lifecycle Management.
• Experience leading or supporting testing activities, including UAT planning, execution, and issue resolution.
• Strong ability to document business processes, map workflows, and translate requirements into clear functional guidance.
• Background in training, change management, and end-user enablement within enterprise system implementations.
• Excellent communication and collaboration skills for working with business stakeholders, consultants, and leadership teams.
• Government or public sector experience and relevant Workday certifications are preferred.

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