EPIC Ops Support Consultant
Posted 4 days ago by 1750330451
Negotiable
Outside
Remote
USA
Summary: The EPIC Ops Support Engineer role involves managing day-to-day EPIC operations, including incident resolution and data management. The position requires interfacing with technical support services and analyzing provider onboarding issues. The role is fully remote and focuses on maintaining compliance with enterprise standards for data handling. Candidates should possess significant experience in EPIC operations support and strong analytical skills.
Key Responsibilities:
- Carry out day-to-day EPIC operations, provide triaging and incident resolution.
- Manage Member Eligibility Loads into Epic and maintain Claims and Provider data loads.
- Analyze and resolve provider onboarding issues.
- Work on EPIC interfaces and data exchange issues, including both API and SFTP data exchange.
- Maintain and load de-identified test membership data into HEPPI in accordance with customer enterprise standards.
Key Skills:
- Minimum 5 years of EPIC operations support experience.
- Epic Bridges.
- Epic Chronicles.
- Epic Workbench Reporting.
- Excellent Communication Skills - working with both business partners and provider community.
- Strong Analytical skills.
- SQL skills.
- EPIC certification (desired).
- Epic Payer Platform Experience (desired).
- Epic Tapestry Knowledge (desired).
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Role : EPIC Ops Support Engineer
Location : Fully Remote
Duration: Contract
Responsibilities:
o Carry out day-to-day EPIC operations, provide triaging and incident resolution. Will interface with Epic & Rackspace technical support services.
o Manage Member Eligibility Loads into Epic. Maintenance of Claims and Provider data loads.
o Analyze and resolve provider onboarding issues
o Work on EPIC interfaces and data exchange issues which includes both API and SFTP data exchange
o Maintain and load de-identified test membership data into HEPPI in accordance with customer enterprise standards.
Required Skills:
Minimum 5 years of EPIC operations support experience
Epic Bridges
Epic Chronicles
Epic Workbench Reporting
Excellent Communication Skills - working with both business partners and provider community
Strong Analytical skills
SQL skills
Desired Skills:
EPIC certification
Epic Payer Platform Experience
Epic Tapestry Knowledge