Enterprise Network Engineer/IP Services Engineer

Required Skills

• Operational mindset: Prioritize, understand, and act with urgency to restore all incident related work, act as authoritative figure for respective domain, and represent the Ops org during all calls (planned or unplanned)
• 7+ years of experience with network protocols, models, and technologies such as:
• Strong understanding of the upper (application) layers 5-7
• DNS, DHCP, SSL/TLS, HTTP/S, and SNMP
• Fundamental understanding of layers 1-4
• TCP/IP, Ethernet, ARP, and physical constructs
• F5 Load balancing (LTM, GTM, APM), BlueCat DNS/DHCP/IPAM, BlueCat Cloud Resolver, VMware Advanced Load Balancer, and Cloud support (private and/or public)
• Expert experience with troubleshooting complex networking problems
• Experience with JIRA and Confluence
• Understand configuration management with tools such as Forward Networks and HPNA
• Experience using (both proactive and reactive) advanced tooling; Inclusive of but not limited to NetScout, Wireshark, Splunk, SevOne, HPNA, and IBM Watson
• General experience in Network Automation tools and processes
• Self-starter/self-directed, organized and detail oriented
• Strong technical acumen and analytical skills
• Excellent client interfacing skills
• Strong verbal and written communication skills and ability to work with all levels of management
• Experience aligning actions to business impact and service restoral
• Demonstrates ownership: Is accountable and can hold others accountable (professionally)
• Experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level