Summary: The role of Interim Global Infrastructure Programme Manager involves leading and managing IT infrastructure operations for a well-established international brand in the consumer goods sector. The position requires overseeing third-party service delivery, ensuring operational excellence, and managing infrastructure escalations. This is a remote position with ad hoc travel abroad, focused on improving and maintaining the IT infrastructure environment.

Key Responsibilities:

• Manage relationships with third parties and internal staff for effective IT infrastructure operations.
• Oversee third-party service delivery and ensure performance monitoring against SLAs.
• Address service delivery outages and incidents, ensuring proactive plans are in place.
• Manage infrastructure upgrades, patches, and maintenance requests while mitigating risks.
• Act as an escalation point for IT infrastructure operations concerns from the business and IT management.

Key Skills:

• Experience in IT infrastructure management.
• Strong leadership and risk management skills.
• Ability to manage third-party service providers effectively.
• Proficiency in disaster recovery and business continuity planning.
• Excellent communication and stakeholder management skills.

Salary (Rate): undetermined

City: undetermined

Country: England

Working Arrangements: remote

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT